美國大飯店(Grand America Hotel)

This stay was very disappointing and there is just no way that it is worth the money that we paid. The rooms are EXTREMELY outdated (beds, furniture, carpet, wall coverings, lamps all look like something from the 70s). The temperature controls did not work well. We had a big stain on our floor. The bedding looked like something from a Motel 6. Our Keurig machine was broken and there is no microwave nor a fridge in the hotel room! I’ve been in hotels 1/3rd this price with better amenities. The hotel lobby and pool are very nice but I’d never stay in a room at the Grand America again.

I was disappointed that we stayed 3 nights and never had our room cleaned even once. I also was frustrated that I never got a receipt of charges, but saw it on my credit card. It's very pretty inside and we liked being able to do self parking because we were coming and going often. It is also nice how you can walk right outside and catch Trax. We also liked the in room ammenties. It was decorated for Halloween and they were starting to do Christmas which was all very pretty why the lights on all the trees. Probably will stay there again.

我們有一間寬敞的單臥室套房，發現床很舒服。不幸的是，您無法獲得每日清潔服務，因此這確實影響了我們住宿的舒適度。我們不得不訂購玻璃杯和酒杯。我們只好要咖啡杯。這些房間不是每天都打掃的——因為我們沒有女傭服務，而且房間裡的毛巾很少。除此之外我們很喜歡這個房間。房間很寬敞，浴室很大，很棒。我喜歡浴缸。

我們只是短暫度假。雖然酒店很華麗，但我們發現它並不完美。即使工程師第一天晚上就來修理，我們也無法讓 Netflix 在電視上運作。他們應該只使用普通的遙控器，而不需要在我們的手機上安裝應用程式。另一個值得注意的是，早餐「攤位」（而不是餐廳）的食物通常很差。乳蛋餅中間完全冷了，羊角麵包很油膩，飲料也還可以。服務很好，只是食物不是。