卡瑟勒布勞老城區飯店(Altstadthotel Kasererbräu)

The front desk was friendly and helpful. Hotel has a built in theater, perfect for a rainy day evening. Location is great, a short walk to everything! Breakfast is included in out stay and food choices are decent. However, the waitress was so rude to me, an Asian, she didn’t greet me but picked me among 8-10 persons at the buffet tables to ask “what’s your room number “ after I’ve told her, she still looked suspicious, made me feel uncomfortable. When I sat down to eat, she came straight to me again, asking me my room number. When she passed other tables around us, she was nice greeting everyone “good morning “ or asking if they needed anything. Guess what, 2nd morning, she was after me again, with the look that I might sneaked in to ear breakfast for free, “what’s your room number”!!! Same behaviors to others- everyone else is non-Asian thus no need to check their room numbers but me! I’m very disappointed! What’s the heck?

Da die Unterkunft sehr sehr alt ist, kann man moderne nicht erwarten, muss man auch nicht. Schönes altes Hotel mit viel Geschichte und wenn ich richtig informiert bin, mit dem ältesten Kino Österreichs im Haus.

Location is amazing, check-in staff & restaurant staff are super friendly, rooms are outdated (but it's an old hotel with a lot of history & culture), cleanliness of rooms need more improvement (floors dusty at corners, toilet seats soiled/stained underneath, toilet amenities not replenished), but nothing that they cannot fix if asked. We were happy with our stay and would return. Thanks

Wonder hotel in a perfect location for those wanting to walk to all the sites in Salzburg. Had a great view of the Castle from our room, friendly staff, and amazing breakfast. Highly recommended this hotel!

Fantastic location. All the main sites are super close. If you use their parking stop at the hotel first. The parking location is very hard to find and if you pass the hotel you can't get back because it's on a one-way street and in a locked off area. Had one of the suites and it had a ton of room. Wi-fi connection is so bad it's useless. Don't recommend staying here if you plan to work from the hotel.

Great staff and loved the historical hotel. A little tight in the room but clean and comfy. Great location. While there's not a bar in the hotel, you can get beer and wine in the lobby. Attached Italian restaurant was very good.

We had a nice stay here. This is a very reasonable option for the Salzburg Altstadt area. The location is unbeatable in terms of convenience. The furnishings in our room could be updated but everything was very clean and reasonably comfortable, so we didn't mind. We enjoyed the quirky features -- like the oldest continuously running movie theater on-site. They have a sauna -- upon request -- we didn't get a chance to use it. The front desk was a bit slow and if you stayed here in the height of summer, it might be very hot during the day. We opened the window when we came back at night -- that worked great and even though our window opened onto the street, it was reasonably quiet. Would stay again.

I came to Salzburg for the Festival and wanted a nice high class Hotel in walking distance. Unfortunately, my room (218) was distinctly different from the pictures on the booking platform: Lumpy pillow, sheets with more than one hole, mismatched furniture, mismatched towels. And it was extremely hot, no A/C and a fan that was so loud it was impossible to have it run while in bed. No minibar, no water bottle, no products in the bathroom except for two soap dispensers screeed to the wall/shower. I can‘t say if this description is true for all rooms, but I paid over EUR 350 per night and am truly disappointed.