哈西恩達薩馬納灣飯店及住宅(Hacienda Samana Bay Hotel)

Desde nuestra llegada se presentaron muchos problemas, primero mal olor de la salida del agua en la ducha y lavamos, fuimos cambiados a otra habitación, despues en la otra habitación asignada el aire acondicionado no funcionaba y fué reaparado pasado de las 10 de pm, el internet nunca funcionó en ninguna de las habitaciones por ende no podia usar mi computadora tampoco podia ver la TV.

Beautiful view of the bay from both the room and rooftop bar/pools. All staff was extremely friendly and courteous and even though we do not speak Spanish very well, they were very patient with us. Room was very clean and bed was extremely comfortable. Although restaurant was not busy, the meals we had were very well prepared, presented and extremely tasty.

1301 nolu odada kaldım oda donanımı, yatak kalitesi ve temizliği çok iyi. Manzara muhteşem ancak odanın ön tarafından yoğun trafik arka tarafından ise klima ünitelerinin sesi rahatsız edici. Restaurant hizmet ve yemek kalitesi başarılı. Çatı katı havuz, bar ve muhteşem manzara sunuyor

While the hotel was very nice (beautiful lobby, restaurant and rooftop pool, the room was missing some 5 star amenities. The tile work in the shower was unfinished with an entire area ungrouted. There was no minibar. No spa trea**ents were available. The area next to the hotel was under construction. The staff was wonderful and friendly and the onsite underground parking was very convenient. The views from the balcony terrace and roof were AMAZING

First class service from all the staff members. Special thanks to Luis for the great service. The hotel has speechless views and plenty of restaurants around. The food at the hotel is pretty good with decent prices. The only thing I would suggest for them to work on is; the main lobby should have AC. There is no ventilation even though it is a beautiful lobby. Second; I would suggest to have scented the hotel in general. A fresh and nice hotel smell always makes a difference. Other than that, I highly recommended this hotel.

El hotel perfecto, el personal perfecto, comida genial. Nos encantó el hotel. Muy recomendable tener excursiones a las playas ya que a pie no hay muchos lugares a los que se pueda ir de excursión. Muy buena experiencia

Great staff!! Wilmer and Junior took great care of us in the restaurant. The view of the Malecon is spectacular and while there is still a lot of construction, it’s still awesome and will just get better. The staff at check-in was super polite and friendly. I was pleasantly surprised by the gym, and don’t miss the rooftop bar, pool and dining area. A must!!

Fuimos con mi hija y mi perrito yorkshire terrier, Wimilton de la recepción tiene un servicio excelente, es gestionador, colaborador, nos recibió y nos despidió muy bien.

Pros: -had two pools, a kid pool, and two hot tubs-view from pool was amazing! -had free breakfast with lots of choices -have a fruit juice on arrival and a bottle or wine -front desk was very helpful and our son particularly liked one of the security guards that was very friendly -smart TV -underground parking with a security guard -dog friendly-only $25 fee -some of the employees could speak English -clean outside area-places to walk dog that has security -hotel can set up excursions through action tours-but know the prices before you go! We used them for the el limon and los haitises tours and it was great. The last day they tried to take us to the beaches for $150!! Just know before you go! -cool balcony and views of bay-could hear the bikes -good a/c Cons: -when we arrived the pool had green stuff on the floor -not all the breakfast food came out fully cooked -stopped drinking natural juices and using ice because we got sick -sometimes gave us bad fruit -food from menu would change-got the shrimp risotto one night and it was pesto flavored and delicious. The next night it was yellow and not as good. -order burger twice-both times the bacon was raw -they are working on the downtown area-this hotel is a little ways away from restaurants and there aren’t the best choices around. -water in shower smelt like chlorine from the pool…I really hope not Overall, it was a good experience.