孔泰薩河邊步道豪華套房飯店(Hotel Contessa - Suites on the Riverwalk)

Me fue muy mal. Hasta estado ahí hace algunos años y era un magnífico hotel. En esta visita no había ni jabón para lav**** la manos. El personal de recepción no soluciona nada, no contestan ni el teléfono. Un calvario para obtener toallas limpias el día que no limpiaron el cuarto. No les interesa, en lo absoluto, el servicio a cliente. No volveremos.

La propiedad es muy agradable , he ido varias veces y esta me decepcionó La piscina tenía el agua muy fría no la pudimos usar

Terrible servicio, dos dias no hicieron la limpieza del cuarto. Contenedores de jabon y shampoo vacíos

Hermoso hotel

Bien

Overall this was a nice property. Right off the river, close to the convention center, and close to a cvs. The only down part was I saw a couple of ants in my bed.

This is a great hotel. Really impressed me since I’ve stayed in the area before and the hotel was not nearly as nice.

The restaurant and bar staff, food and drinks were all excellent. Very friendly, good selections and served hot and fresh. The spa was also excellent. Rebecca completed my service and she was friendly, knowledgeable and very interested in giving the best possible treatment. The room was either the room they rent out for ******* or other discount sites or it was the last available of its kind. End of a hallway where you’d think it would be quieter. Not at all. There was a service door next to us and the noise started as early as 6am and went all day into the evening. The air conditioning was broken upon arrival and it took 3 phone calls and nearly 3 hours to get it fixed. Day 2 the lock battery died. 3 trips to the front desk and finally got it fixed. I would visit the restaurant and the spa again, but will not stay here again. Disappointing.

Pros: Staff and food at the Ambler restaurant on site. Cons: Slow hot water and sound of elevators in background