聖地亞哥米拉馬爾/卡尼梅薩住宿飯店

很棒的住宿

酒店就在高速公路旁邊，免費停車，適合自駕游出行。早餐就是簡單西式早餐，有麵包培根香腸及果汁咖啡等

Sonesta Es Suites以優惠的價格提供漂亮的房間。他們允許寵物支付非常合理的費用,並每天提供3小時的優質早餐選擇。工作人員非常隨和,附近購物中心有帶廚房和很多餐廳的房間(步行不到5分鐘)

瓦萊麗(前台)非常出色。地面很乾淨。我有一輛非常貴的車,我在這裏停車沒有問題(儘管我停在街上幾次,因爲空間太薄了....人很不幸雙人停車)。我唯一感到沮喪的是,在不到5英里外的高速公路和空軍基地,它是一個石頭扔出去的石頭(大量的直升機和飛機的聲音)。我再來說一遍結束這個....瓦萊麗是例外。甜美。友好。超酷閱讀玻璃框。非常善良的人。偉大的女士。

這很容易成爲我在美國住過的最差的酒店房間。糟糕,我保證你最好留在別的地方。我們是一家三口,在旅途中(和出差期間我自己)住過很多3-star的地方,這是我見過的最差的。佈局是典型的國王和沙發牀,但是空間絕對很小,沙發牀打開後沒有任何房間。沙發牀的牀墊很髒(我知道,因爲儘管我們預訂了3張亞麻布,但我們還是自己放了亞麻布)。絕對沒有隔音。沒有,沒有。早上我們從隔壁房間的門砰砰地關上,晚上你可以聽到電視穿過薄薄的牆壁的聲音。24小時,你就能聽到附近高速公路的交通聲。早餐絕對少(沒有水果,沒有糕點,沒有奶酪)。房間裏沒有WiFi。顯示大廳和游泳池的圖片完全誤導人:游泳池實際上很小。實際上,在一家廉價的汽車旅館裏,價格是4-star酒店的小房間,體驗很痛苦。

開車的話離拉霍亞海灘也不遠，巴波亞公園也不遠。房間稍微有點舊，但是價格還可以。唯一不爽的是，地腳也沒覺得怎麼太方便，不開車的話走周邊還是比較荒涼的，但是居然諾大個停車場停車居然收費。一晚上要15美金。房間很多，入住當天不知道為什麼攜程訂單查不到，客戶經理臨時先安排我們入住後去協調的，這一點非常感謝。

酒店交通非常便利，開車去聖地亞哥任何景點都非常方便，還有電磁爐可以燒菜非常好，正是我們需要的。早餐非常非常簡單，基本不能算早餐，不過在聖地亞哥酒店價格性價挺好的。

酒店地理位置優越，靠近我們想要的一切。工作人員，尤其是Carrie，在預訂問題方面提供了超級幫助。謝謝，謝謝，謝謝您的這次旅行。 。 。 。 。

Maybe it's just this location, yet this facility is NOT what the chain it advertises, that is clean, spacious, comfortable long stay accommodations . I am a military member moving with a family. This location was recommended by the local base on their list of temporarily lodging. It seemed decent on the reviews and the price was reasonable. We are coming from overseas and at the time we checked in, we had just arrived and were tired and jet lagged. As soon as I entered, we were greeted by a dark, dingy lobby area which is extended to all the passageways. This location is pet friendly, which I have no issue with as a pet lover myself yet the musty smell of animals was pervasive which means cleaning is not kept up with. Knowing what I know now, I should have left, yet again, we were tired and just wanted to rest. Well, the room was not much bigger than a regular hotel room which again, is not the impression that you get by the website. The 4 of us felt cramped and after just a few minutes in the room, our feet were all blackened, indicating that this room was not clean. My wife and I felt compelled to go to a local store and bought cleaning gear. She spent about 2 hours cleaning the entire room which was filthy. It was during this time, that we noticed the hot water was not working in the room at all! We asked the clerk about it and another pro-tip to know is that there is not a maintenance person on site. After forgetting to come up the first time (I had to go down and remind him after about 45 min), he was able to get the bathroom hot water running yet we were without hot water at the sink in kitchenette. Pro-tip #2: There are no dishes, utensils, or pots/pans in the kitchenette. Who does this? After reviewing the website, it looks like you can check them out from the front, yet we were not told that on check in. Final straw was the computer device limit. I've never heard of this in any hotel, yet apparently, you can only have 5 devices max per room unless you do a $2.00 a day upgrade. My kids are older and just starting college and I'm about to start a new job, and its 2021 so we all have at least two devices. This is obviously a nickel and dime money grab and a pretty lousy practice, which to me represents how this whole chain is run. When we awoke the next day after an uncomfortable sleep, we realized there was no way we could stay and so we contacted customer service. They were helpful and we were able to get our money back. This still put us in a very tight bind as we had planned to stay there a month and now had to scramble to find other accommodations and pack up, move and drag all of our luggage. I have let the base know they should not be recommending this place to anyone.

酒店“白蘭地”的助理經理是個卑鄙、屈尊、可憐的小人,她的客戶服務技能更適合dmv。當我預訂房間時,她非常粗魯和不受歡迎。對於ihg白金會員來說,絕對沒有升級,甚至沒有一點善意或體面。當我告訴她她正在讓有價值的酒店客人感到不受歡迎時,她沒有回覆。通用汽車後來試圖道歉,但她真的需要更好地評估她的員工。我無法相信有人真的應該解僱她,而她卻可以得到提升,在世界各地參觀的數百家酒店中(包括前蘇聯和第三世界國家,幾乎沒有客戶服務培訓)她可能是我見過的最差勁的人。此外,施工過程很吵,而且這個地方價格非常高,特別是考慮到地點。