聖何塞北/矽谷萬豪居家飯店(Residence Inn by Marriott San Jose North/Silicon Valley)

Used towels outside when i entered the room first time. This room supports person with disabilities, however shower was pathetic and floods the entire rest room. During one of the housekeeping they remained the room opened through the day in my absence. Others things are fine.

Todo muy bien , en general, desayuno ricos, atención del personal , limpieza, únicamente me di cuenta que en el baño había un mueble donde guardan la secadora se veía que hacía mucho no limpian, pues al quitarla se quedó la marca y al rededor lleno de Polvo… pero en general Todo estaba muy limpio, con excepción de ese mueble.

I shared that we were celebrating a special event and there was no acknowledgment of this at check in or during our stay despite me sharing this information in our booking. The hotel is located right next to a railroad so the train noise is bothersome and is also near an airport so the sound of planes is frequent and bothersome as well. The bed was uncomfortable. There was no bar soap in our room or lotion for us to wash hands or moisturize. There was mold in our shower, the room was dimly lit, we had to shut all the drapes as our room was in direct view of others near the fire pit on one side and the pool on the other so there was no real privacy or access to sunlight. The hallway smelled like sewage. I requested a late check out at booking as well as again at check in and was informed it had been granted yet housekeeping came and knocked at our door at 12 pm asking why we weren’t leaving despite the do not disturb signage being displayed on our door. The experience overall was not what I’ve experienced at Mariott’s before and not really to the level of service I would expect for paying 408$ for just a one night stay.

really loved this peaceful place. walk along the water, enjoy the sport court, make your own breakfast in your spacious suite. What is not to like?? Will definitely come back.

I like the rooms big spacious full kitchen, so much space it was amazing, but my shower door was missing, my drain did not drain only flooded. I love the pool spa and outdoor facilities, I do not like that it’s catered towards children not adults. Pool and spa close at 9pm the hot jets do not work and they took away the basketballs on property so we could not play & the even turned off the fireplace forcing you to not sit outside and enjoy your vacation. If you have children it’s a great place to be & if you do not I do not recommend it. Breakfast is awesome full on pancakes a waffles and almost anything you can think of, but you could probably make a better one at home.

The property is TRULY fantastic, modern and spacious. We had a wonderful time over the three nights that we stayed. TOTALLY RECOMMEND and I will be staying there again.

I was always think highly about residence inn but not this time. I was mistaken the location and checked in at other location. I missed 2 nights at residence inn north San Jose but couldn’t get refund since it was booked thru *******. I received bad feedbacks from Residence Inn and *******. I was hoping to get better treatment since I am a member and I stayed at Marriot hotels including Springhill and Courtyard