I came to check in with my 83 year old handicapped parents and there were no elevators, no handicapped parking accessible and my father was very unimpressed with the quality of this hotel (it’s old and very plain) and its sketchy location. We stayed at the Hyatt Place previously and this is a 2 star in comparison for the same rate. I didn’t know when I booked there would not be an elevator and the staff refused to refund. I did not cancel the reservation but someone on their end did for me because it showed as cancel in Orbitz when I opened the app. While trying to acquire another hotel, this hotel came up as a choice on Orbitz but when I clicked on it to “try to book”, there were no rooms available.
翻譯