The staff were very accommodating. After entering my initial booked room, I was highly unsatisfied. The room had a terrible food odor, the tub and shades were disgusting and the walls had chips and knicks everywhere. I asked the front desk to move to another room, hopeful for a more cleaner room. Unfortunately the bedding was soiled and disgusting and at that point, I refused to even entertain asking for another room. We went to the front desk and told the staff that we would not stay at this location, showed pictures of the disgusting bedding that was made up as if it were clean, and asked for a refund. Luckily we were able to get a room at a nearby location that we’d stayed at before. I have no idea how this property has an 8.2 rating on *******!
翻譯