皇家洲際飯店-聖多明戈(InterContinental Hotels Real Santo Domingo)

This hotel offers an excellent level of service and it has been refurbished in every respect since my last visit. The new look and improved services reflect its reputation and tradition of high quality. Amenities are exceptional (gym, spa, pool) and the location near Mirador Park and shopping is the best in the city. Highly recommended.

Fuimos para celebrar nuestro aniversario y la pasamos demasiado bien, desde la habitación, los restaurantes el personal del hotel y no hablar del spa, excelente todo!

Everything was fantastic but they don’t explain what’s included or no and then give you extra charges that was the only thing I didn’t like other than that the hotel service and cleanliness was amazing

Enjoyed the stay. Very nice room w hot tub but carpet was very musty and smelled wet.

Este hotel lo recomiendo todo perfecto!

I travel to the Dominican Republic very frequently on Business. One of my favorite places has always been the Intercontinental hotel. The staff has always been wonderful. But on this occasion the front office manager Olaine Morillo was extremely rude and very unpolite. She would not allow my wife to even finish a sentence or express our dissatisfaction with the fact that Ms. Morillo attempted to sell us an additional room to accommodate our two minor children because according to her the rooms capacity was only 4 people. After a few exchanges MS. Morillo offred us the option to pay an additional fee of $30.00 per person to stay in the same two rooms that we had already booked. We were more comfortable with this option that should of been offered initially. Olaine Morillo offered us to pay an additional $435.00 to upgrade to connecting rooms and adding an additional room. While the issue was solved with $60.00. This was the first and only negative experience at the Intercontinental. Very poor attitude and behavior on the part of the front office manager.