Christopher
2023 年 8 月 7 日
Hotel is on Lido beach, and close to St. Armands Circle, which is the biggest positive of the hotel. Note I stayed in the old building, which may affect my review. Room was updated, but also lacking. Bathroom door didn’t close, baseboards and walls seemed weathered, A/C was very loud, and the mattress on one of the beds had a big dip in it. Room was clean, and did include a nespresso machine, and popcorn, which was nice. I reported issues to the manager, and they tried to address it immediately, and provided us with an apology note and snack box, which was very nice. Mattress was replaced, but the A/C was still loud. The staff was mostly friendly, except when i asked for late check out and the front desk person said "absolutely not". Overall average-good hotel and a solid 3.5 star.
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