The stay was by far exceptional. at checkout however was when we were notified of a $45 per night parking fee, we were not advised upon booking that parking was valet, we parked our own vehicle at our request, the hotel called room requesting we turn in our car key to valet station, we needed item from car on 2nd day..took several attempts to locate our key, upon checkout valet went to car to bring it to us, he returned to us from parking lot and handed us the key stating that he could not drive a manual shift and that they have 1 person that can and he was off that day. so we paid $90 for valet service and parked our own car then after being billed we HAD to carry our bags to parking lot and retrieve our vehicle ourselves, I feel part if not all of the valet parking fee should be returned
翻譯