Residence Inn Seattle Downtown/Lake Union

Nice Place

We had a great time here and we loved that the kitchen came equipped with silverware and pots and pans, etc. Room was clean and staff was nice. One bummer was our microwave didn't work though. Pull out couch/bed was the cheapest mattress ever and you can feel the springs, and only a tiny small blanket. Luckily we didn't have to use that to sleep and the main bed was great. Wasn't as close to the part of downtown we were wanting, but we would definitely stay here again ! Also the breakfast was fantastic and hot and fresh, but not what you see in the pictures.

Missed a day of housekeeping when I requested it on the 3rd day but they got it done on the 4th day. They usually come every 6th day so maybe they missed the sign on my room door requesting for service. Otherwise my stay was great, having a kitchen was nice. Ordering delivery food to my hotel room was convenient.

Was hoping for a nice view, but ended up with a view of public storage facility. The staff was friendly aside from one gentlemen who insisted we only are allowed the two bottles of water in our room. Despite me seeing the front desk giving a woman 3 bottles extra when she asked. The price was fair and we were able to come as go as we pleased without fuss. Fellow patrons were friendly and respectful. We would stay again. Just remember to bring your own water.

I always reserve rooms for my crew. I did this time like I always do over ******* and I then usually call the front desk and tell them who will be checking in. I’ve done this many times at other hotel chains. This hotel would not let me. So I had to make new reservations over the phone for my employee to stay that night. I tried to cancel the room for two nights through ******* and had to pay for those nights too. The front desk was not willing to work with me.

We were told our room would be ready at 4pm, so when we arrived at 6pm and the room still wasn’t ready, we were perplexed as to why we had to sit and wait for it to become ready. Not blown away by the service. Very irritated that we were woken up by a call from the front desk letting us know check out was at 11, we didn’t request a wake-up call, so thought it was very strange we received one — that has literally never happened at any other hotel we’ve stayed at before. Can’t say we’ll be back.