塞多納Residence Inn 飯店(Residence Inn Sedona)

The room I booked was studio with king bed and a sofa bed which allows 4 people to stay. I slept on sofa bed just for 1 night. Sofa bed quality was terrible, no cushion at all. It was really old sofa bed. After all, I had 20-30 bug bites which Im certain that I got it from the sofa bed. This place should replace all the sofa bed to make a better quality inn. I won’t recommend ppl to use sofa bed.

Good breakfast here. Not many amenities offered.

El hotel es cómodo y lindo pero el staff del front desk no muy amable bastante desafanados. En El desayuno me sorprendió q un lugar como sedona todo sea desechable y plástico en vez de usar vajilla y cubiertos de metal

Hôtel splendide, très belle vue en avant de l’hôtel et à quelque minutes à pied des trails ou du système de navette pour accéder à plusieurs trails

Excellent emplacement. Super déjeuner. Le stationnement était un peu cher(18US par jour)

No

We booked through ******* and a few things were off: 1. the residents inn did not select for us the room we wanted that had the big tub we wanted for our romantic night. 2. they charge you $18/per night for parking and it isn’t transparent when booking. It should be added in the total, instead, at check-in they get your card info and keep $100 on hold for damages , but did not tell us they are keeping $49 of that for the two day parking and an additional service fee of almost $10 , plus "tax.” Very inconvenient, wrong, and misleading in terms of what we thought we would pay for our total visit. 3. Staff is not friendly. They speak two words and don’t explain to you anything you are doing that takes your money , for example: the weird lady said "this is for incidentals,” (referring to the $100 hold), she did not explain it was for the parking and service as well. So in my mind i think i’m getting my $100 back later , but it’s actually coming back as $50 after all these hidden fees. She, nor any other staff, greet or make the guests feel welcome at all. We are literally just a number to them. 1 STARRRRRR