蘭伯頓拉昆塔溫德姆套房飯店(La Quinta Inn & Suites by Wyndham Lumberton)

The lobby, breakfast area and rooms were clean. The staff was amazing. The elevator kept breaking and the furniture in the room you definitely could tell had been water damaged, still it was okay. The real issue is the beds they are not comfortable at all unless you like hard mattresses. We were told it was going to be remodeled which would be great. Again the staff was friendly and responded quickly to our needs.

The hotel was good. Needed new flooring in elevator, otherwise was in good condition. Breakfast could have been better. Not much offered.

Hotel was clean with just a few maintenance issues (floor covering in elevator needed replacing). It was loud in the evening. Breakfast was ok…not much variety… and no eggs. Definitely not the variety of Holiday Inn.

Staff was friendly and efficient, however the room had a broken phone that did not work, curtains were not completely hung on the hooks and the mini fridge froze everything in it, even tho I turned the thermostat to a much higher setting. Beds and pillows were a little tired and worn out, but overall a good value.

Besides the tv channel package being very restrictive it was great stay and the staff was great.

Our room was extremely dirty. Both of the comforters on the double beds had stains. One had blood stains and the other had lipstick stains; these were not hidden but visible as soon as you walked into the room. The side chair had grease stains all over it. The bathtub drain was clogged and the granite surrounding the tub was very strong with cigarette smoke.

We were given keys to one room number, but the folio room number was different. So upon returning the first night, we found another couple in the room to which we had been given a Key. The staff said "we always call", but no call was received. Our belonging had been placed in several clean Trash Bags and our suitcases. Our suitcase had out names and phone numbers clearly noted on tags. Our items had been placed in a Yellow Laundry hamper, which we had to bring up to our new room (and the new keys didn't work either, necessitating another trip back to the front desk, nor did the second set of keys work. We asked to speak to the manger, and was told she wasn't in yet but would call us. No call was received. My wife called that afternoon and we were told she was out obtaining supplies. The next morning we were again reassured she would call. Again no call from her. My wife called later that afternoon and talked to her. WE explained out inconvenience, etc. I asked for some compensation for our inconvenience, and was again told the manager would contact us, but had to speak to the owner. Again the manager did not call us that day. We called and talked to her AFTER we checked out. We were told she "take care of it" When I asked what she meant, I was told we'd receive a $25.00 Gift certificate. After I emailed the manager and explain I hardly felt this was adequate for their error, I was told my bill would be credited $50.00. This had been our 4th stay there.

The staff was friendly and attentive. The room was clean and super comfortable. The AC worked great!

The first thing that I encountered was that they had overbooked and the King room that I reserved was no longer available so I got a room with 2 queen beds. Not a really big deal, however, not what I wanted. The lady that set up the breakfast was fantastic. She never stopped. She kept all the breakfast items stocked up and she made sure that there was always fresh coffee brewed.