this is a family friendly hotel.
rooms are big and there's loads of parking.
i love the kids and adult pools and sauna.
crew needs more training.
1. i checked in at 3:50pm, just 10mins earlier than the very late checkin time rule of the hotel. i was told that the room is not ready and was 'reminded' that checkin time is 4pm.
2. on my 2nd day, the card keys stopped working, i had to go back to the reception to get them re-acticated - no apologies received from the crew.
翻譯