薩莫科夫飯店(Hotel Samokov)

Food terrible H/B, better to go self catering as we only eat twice in restaurant as food that poor and you have to buy ur drinks for evening meal, lifts always Broke or real Noisey , needs to be updated, very poor & Disappointed, stayed in Hotel ela 2 yrs ago was a lot better and just over the Rd from samakov

I was sceptical about the Samokov after reading the reviews, but we had a fabulous week. It was only £700 per person for a week away half board over New Year. The hotel has so many amenities a bowling ally, fabulous pool, spa, gym, treatments at an amazing price, ski school, a pool hall a roof top restaurant and bar with views of the slopes. We did not use all the facilities because we like to be on the slopes from first lift to last but we did manage the pool and bowling. Also the roof resteraunt was very good and reasonable. The rooms are dated but they are in many ski resorts. They are roomy and clean and the beds, even the sofa beds are really comfortable, just what you need after a day on the slopes. We have two children one being a todler so needed the bedding changed mid week, you just need to ask reception and they will give a full clean. The staff were lovely some of the reviews say otherwise, but I also don't feel people appreciate you are in a different country and culture. Food wasn't the best, breakfast was good plenty of choice but the evening meal was not great quality, however it was £16 extra per person to add half board and we definitely ate more than that value each, also sometimes we just took the kids to eat from the slopes then went out later. The new years gala was fantastic great food, drinks and a band. If you want modern and like to find something to moan about pay the extra £600 per person per week and stay at Hotel Rila. We will certainly be back in 2024 thanks for an amazing trip Hotel Samokov

First skiing holiday for me in over 20 years and for my 16yo daughter. Booked through Heidi at the Samokov, had some trepidation after reading some of the hotel reviews but we had a great time. Room was large and clean with big balcony over looking trees. The restaurant is a large buffet which worked efficiently and we enjoyed breakfasts and dinner every night. Food was simple but tasty and plentiful, you pay for drinks in the restaurant with cash. We rented a ski locker in the basement, the hotel is well located for gondola, nursery slopes and the main 6 man chair. We found staff helpful and friendly with good English. We arrived late and they provided a little picnic supper at check in as we’d missed dinner. Borovets itself is quite small but suited our intermediate level perfectly, we ate out on the slopes at lunch, used the little supermarkets and ATMs but otherwise didn’t explore much. We had good snow, weather varied from warm and sunny to foggy and cold, as you’d expect up a mountain in January. We had equipment hire and transfers through traventuria which worked well. And lessons through the hotel ski school, our instructor (Chris) was good with excellent English. Will hopefully return next year.

We found the hotel not as bad as a lot of the reviews make out but I suppose that can depend on how much you pay for it, as we booked it last minute. Yes I would not rate it a 4* more like 3* as it is dated but rooms are large clean with comfortable beds. We had a balcony at the fronton the hotel which we found quiet after about 10pm. We only stayed B&B and found the breakfast to be of a reasonable standard. The location is excellent as it is only a few minutes walk to the ski lifts and cable car. Also it has the ski renal and lockers on the ground floor with the ski school meeting point which is at 10am right outside the rear door.

Прекрасный, большой отель в центре городка Боровец, близко ко входу на подъёмник. Отель хоть и старый, но всегда чистый, ухоженный. Номера нормальных размеров, есть шикарные, все с балконами. Есть комплимент в ванных комнатах. Из всех номеров прекрасный вид на горы. Есть отличный не маленький бассейн, зона отдыха, спа и бар при бассейне. Также при отеле есть ресторан и лобби-бар. Персонал вежлив и доброжелателен. Цены вполне демократичные. Останавливаемся в этом отеле каждый год.

Probably one of the most disappointing holidays ever. BACKGROUND: Why? We have a grandson who loves to ski, he is a good skier. We thrive on taking our grandson (who's now 17) and who lives abroad, skiing annually, when possible - interrupted only when CV19 was in full flow. It is the only quality time we have with him annually, so the week is precious to us. In 2021 we went with a National Ski Company to Yllas in Finland. . They updated the ski conditions every day that it was necessary - the skiing facility was simply fantastic. The accommodation was acceptable, if not ideal, in terms of the distance one had to walk to catch the bus to the slopes. So in 2022, for a change we took him to a Golf Hotel an hour from his home - and he - as in skiing, - revelled in it. 2023 we sought to return to skiing, and in November 2022 booked to go to Borovets we booked with TUi to go early March for our annual week together. We booked chosen seats to facilitate my personal needs. The Samokov Hotel on first impression on arrival, seemed adequate, if essentially basic, as tends to be the case in many ski resorts - we did not expect a 4 star facility. The reception staff, whilst obviously of limited language skills, - that's Ok (- I had to learn a second language myself,) - appeared polite and courteous. Our first impression, on arrival in our designated room, was one of profound disappointment. Not a single hangar in the wardrobe, bedside cabinet broken. The third bed was an opened-out sofa 'put-you-up' with a mattress was barely 5cm in depth. The extruding ironwork of the bed offered no protection/comfort - and I chose to try and sleep in it and not my grandson who is a poor sleeper at best. It was early evening - we decided it was unfair to bother the ski resort Rep at that time. I slept in it myself initially - found the floor more comfortable. Before seeking to use the bed, I needed to to set up my sleep apnoea CPAP kit. I tried every which way - my electrical adaptor which has worked faultlessly in countless countries around the globe - but could not power the machine. I visited reception - and the language barrier became more apparent in seeking electrical terminology. A different extension lead was o given to me, - but to no avail. I could not use the CPAP. [The following morning the resort Rep (Crystal) - a well-educated Bulgarian young man, Chris, was approached and he was clearly not impressed to find, - no hangars, no CPAP, and a seriously deficient 'pout-you-up' bed. He did his very best. Hangars appeared, his personal connector was used to power the CPAP and a second 'mattress' of the same size, appeared on top of the original. A mattress that had numerous tears, and disgusting, faded brown stains! |The next day we collected the ski kit we'd paid for and proceeded to the gondolas and up to the piste. I was aware NO snow had arrived since we arrived the previous day. ( later to learn several days had passed with