沙伯裡貝斯特韋斯特飯店(Best Western Shrubbery Hotel)

The property felt empty with areas around reception dark. There needs to be a re-think about whether the old lounge near reception is an open communal area and therefore screened from the seminar room beyond - and lit. Front bedrooms can be noisy because of daytime traffic along the road into Ilminster itself. Staff are friendly and efficient but multi-task which can lead to delays in service. Nevertheless it is a convenient stopping point along the A303

I have spent at least four nights atThe Shrubbery ever year for the last 48 years. In that time I have enjoyed wonderful freshly cooked breakfasts , excellent lunches and occasional fabulous dinners. The staff and management are incredibly friendly and accommodating The hotel is in need of a bit of tlc in places but who wants to stay in a soleless box. I would thoroughly recommend the location as Ilminster is a lovely old fashioned town with plenty to see and do

I used to truant here when they hosted a disco and I was in boarding school, 50 years ago! Decor probably not changed at all, so it is getting very tired. That said, it is quaint and characterful and can hold its own. I thought the room charge a bit high, but I did get a bath which is rare in the days of shower only. Staff exemplary

I Stayed here science January to April almost every weekend As lm working nights for security duty. Staff is very helpful.My first complaint is every second morning room service knocking door very hard and asking if we need room service about 11am waking me up!!🤦 Why they don't have please do not disturb hanging card l DO NOT KNOW!!! Needs really improve as it's unacceptable!! My Second Complaint is Kitchen needs to be more constraint.l ordered for takeaway Rost beef and horseradish sauce,but they made Rost Gammon pigs and blanket with no sauce So l had to bring it back and kitchen was closed but receptionist found some left over beef so we swapped it!! Thanks her again 🙏 Rooms are clean beds are comfortable!!Foods are really delicious thanks very much again 😊

I wouldn’t expect anything more than to sleep here everything else is overpriced. Best bet would be to turn up just before bedtime and leave for somewhere else for breakfast. Couldn’t imagine more than one night

Just a one night stay to break up a long drive. Very friendly and welcoming staff. Clean and presentable. Didn’t eat there but very happy, no complaints.

Lovely well looked after old building, the staff were excellent and made me feel very welcome

We had a party booked for 32 people today and everything was really good, the roast beef was lovely and the desserts. The staff were all very helpful & looked after us very well. We couldn’t fault anything & loads of room for children to run around as well.

Great stay, room was very comfortable and clean. Food was tasty, and good value, staff made me feel very welcome. Free parking and WiFi, always bonus. Excellent location, close to M5 and a303. I had a lovely evening, bar and restaurant had a relaxed feel,