Holiday Inn 獎盃俱樂部/南湖(Holiday Inn Trophy Club)

La limpieza del cuarto excelente y sus instalaciones igual,seguridad,en general todo fue de mi agrado.

We checked in for a one night stay and upon arrival there was nobody working the front desk. When someone finally came, they told us the system was down and they couldn’t check us in. They showed us to a random room which wasn’t the cleanest. We went downstairs to grab snacks since the restaurant was closed and the snacks were old and expired. We tried to go to the indoor pool, but the water was freezing and the pool area wasn’t kept well. Finally we asked for a new room and the new room was worse than the first room. There was a horrible smell and ripped carpet and couches. We decided that was our time to leave. We did not end up staying the night. The man at the front desk could care less and didn’t even apologize for the inconvenience. I don’t recommend staying here unless you like dirty rooms and freezing indoor swimming pools.

Outside looked amazing as did the lobby. Desk clerk wasn't over the top friendly but no complaints about her however the other girl didn't have time to look up from her phone 🙄 Rooms were very clean and comfortable. Didn't get the breakfast $13 is a bit much for a hotel breakfast so we went out. I'm guessing there were children above us due to the constant noise of jumping and yelling. Then at 4 am there was an alarm going off in the next room. Called the desk about children and alarm and nothing was done about it.

No body wash for my bedtime shower, coffeemaker not working in the morning, pool was closed for the day ( primary reason for choosing this hotel)

Very nice place to Stay. Clean with hot breakfast. Although the pool was not available.

They over charged my credit card by over $200 and they can’t even get decent water pressure or hot water! Would not stay here again. Front desk at night was rude as well !

Enjoyed the staff everyone was friendly and helpful. It was nice to see smiling faces! The parking was easy to access

Night staff sleeping on couch at 2am. Sleeping at desk at 12am. No one ever at the front desk. Rooms gross. Paint peeling. Low water pressure and temp. Housekeeping does awful job. Overall 2/10

The HVAC unit was not working, room was extremely hot. The ceiling fan in the bedroom was not working. The hotel was packed and they put us over the ballroom, where a reception played LOUD music until almost mid-night.