舊碼頭旅館(The Old Quay House)

Lovely place to stay, right on the estuary, you couldn’t get much closer! Relaxing to see and hear the birds, good idea to provide binoculars in room. Nice bijou bedroom and bathroom, very clean and welcomed the fridge with bottled water and fresh milk too and nice touch to provide robe and slippers too. Plenty of free parking in large pub car park.

My wife and I have just come back from the old Quay house after staying for the bank holiday weekend. Although we would have liked to stay longer the room was very clean and cosy everything you would need . Trevor&Margaret were very helpful and welcoming .the food in the restaurant was great with very polite staff which all delivered very quick service. Cornwall is a very beautiful part off the country which is even better when you have some where nice to stay.

From the moment we arrived we were greeted by the lovely, friendly manager. The nicest welcome we have received when checking into a hotel. They kindly booked us in to the restaurant that evening and reserved us a table. We were walked to our room by a lovely lady and we're delighted by our beautiful rooms which felt immaculately clean and had robes and slippers ready for us on the bed. The fridge had fresh water and milk. Everything felt luxurious. We then went for an amazing meal in the restaurant where again the staff were excellent and couldn't do enough for us. We felt we had the best of everything! We will return without doubt. The view of the quay outside the room is wonderful with lovely chairs, tables and reclining Loungers and there is a great big car park so we didn't have to worry once about parking. My daughter loved playing on the park while we had drinks and admired the view. They have got this place just right. Definitely looking forward to returning again next year.

The room was like home from home even down to the dressing gown, slippers and the Iron/iron board. To wake up each morning for the estuary full with bird life was amazing. The. whole experience was amazing from the room to the staff who were pleasant and very professional (credit to the business).

Once again, my brother and I stopped at The Old Quay House for a few nights during our annual tour around Carnwall and as per usual, everything was excellent and up to its usual impressive standard. I recommend the Kingfisher room which has a great view and sun terrance. Trevor and Margaret are the most welcome of hosts and the entire staff are very friendly and accomodating. This is the perfect hotel for location with St Ives close by and some excellent beaches and coastal walks within a short walk away. Always reccommend this brilliant hotel and we will be back again for sure for our next trip!

Let's start with a positive, this venue is picturesque (when the tide is in) and quiet, perfect if you don't have children and don't mind driving. We were greeted by pleasant staff and shown to our room but no helpful advice was given on arrival about the area, favilites, do's and dont's. The room was large, adequate but requires modernisation. The bathroom needs a window that opens or an extractor fan and we found the condensation build up on the floor made everything wet. The tiles were grubby and mildew has not been cleaned. Shower pressure was good. We liked the fact we had fresh milk everyday put in our fridge and the tea, coffee and water was replenished, however, wrapping everything in clingfilm, including the tea cups was somewhat odd. TV, iron and ironing board provided. Our main issues with this property were that it is miles from anywhere so if you want to eat you have to book in advance (we were there 3 nights and only told this on night 3) and the bar closes whenever they feel like it, even though the closing time states 11pm on the door! If you want a drink and to enjoy the quay after 9.30pm, you'll have to drive to the supermarket in Hayle and buy your own because tbey won't accommodate you. The two bistro/restaurants nearby kitchens close at 8.30pm so you will also be unable to eat after this time, despite advertising late closing. Not great when you are on holiday and want a slower pace of life. Be prepared to drive everywhere. We resorted to a take away domino's pizza in our room on our last night. Finally, the instructions for departure are to leave your room key on the desk and put a sign that says 'make up room' on the door. Since we paid in advance we felt this was a deliberate ploy to ensure we couldn't complain or provide any negative feedback prior to leaving. Sadly, won't be staying again, if you want a relaxed holiday where you can eat and drink at your leisure, would strongly suggest St Ives itself.

Lovely hotel with Lodge rooms away from the bar so really peaceful and quiet. Amazing views of the Estuary from our room which was super clean and comfortable. Coffee machine, plenty of teabags and fresh milk in the fridge which was a nice touch. Staff were friendly and helpful.

All the staff were very helpful and friendly. Some remembered us from a previous stay. Food was exceptional and a great range of drinks available. Weather was amazing too. Stayed in the Kingfisher lodge. Superb views of the estuary and all its wildlife.

Lovely spot to stay with beautiful ever changing views over The Hale estuary . Perfect for bird lovers and those who just like the stunning scenery. Listen out for the call of curlews in the morning and evening.. breathtaking! The shalets were spotless had amazing views and brilliant torches like binoculars and a bird book. Nice coffee and biscuits. And comfortable outdoor furniture. The owners are really nice and friendly people and nothing is too much trouble. The food is well cooked and tasty. I would definitely recommend these rooms if accessiblity is an issue we went with my disabled mother and it has to be one of the very few step free places to stay in west Cornwall! We will be back .. it’s brilliant.. thank you!