Upon arriving to our room, we found bed bugs in our bed. Staff was good about getting us into a new room however I was told by two separate people, that a manager would call me to make things right and several days went by with no call from management. I then reached out through ******* to voice my frustration and it wasn’t until then that I got credited for one of my nights stays. I’m still extremely frustrated however because to this day, almost two months later, I still was never contacted by management!
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