Let's start with the gd part it's a beautiful hotel with a great pool, nice breakfast, and gd rooms, so why 3 stars coz they have a worst service and staff r just there to do there work not for helping you in any way, it's a 5 star hotel but they won't provide you plates, spoon or bowls untill you order something, have traveled across the globe but this is the 1st 5star hotel with such a condition on being asked why they said its a hotel policy, the room service manager was rude and when I said I need it to prepare food for my child she was like how many plates you want, who many children are there, after paying all most 4000 rands this is unacceptable gd hotel worst management
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