We have very fond memories of our stay at the HI Hotels Imperial Resort. The hotel is located at the beginning of Sunny Beach, not far from Nessebar (a 25-minute walk), right by the sandy beach. The hotel itself leaves a positive impression and is comprised of three complexes. HOTEL / ROOMS (DeLuxe): - spacious rooms with balconies (sea and main pool views), carpeted floors, with elevator access to rooms, - rooms are equipped with LED TVs, a phone, and a safe (free of charge). - large and comfortable beds, - bathrooms are well-equipped with toiletries and clean, fragrant towels. - rooms are cleaned daily with towel replacement, - available iron, kettle, and ironing board (with deposit), - the hotel grounds are well signposted with directions to attractions, bars, etc, - there is a bus stop about 100 m from the hotel, allowing you to reach the city center, the airport, Burgas, Nessebar, Ravda, Sveti Vlas, Pomorie. RESTAURANTS / CUISINE / BARS: - the hotel has two restaurants (All Inclusive+) and two à la carte restaurants, - daily themed dinners, e.g., Greek, Arabic, Mediterranean, - restaurants offer a variety of dishes; there's a wide selection of food (though it's a shame that people waste so much), - there is a children's food area, - delicious coffee, cappuccino, and chocolate from Segafredo coffee machines, - tasty cold drinks from vending machines (I recommend cherry juice), - a Lobby Bar with original cocktails is available, and you can order a custom drink, - poolside food and drink area: late breakfast, snacks, fruits, fries, burgers, donuts, waffles, ice cream, drinks, etc, - all dining areas are well-maintained and clean, IMPORTANT: When you check out, your All Inclusive wristband is left so you can enjoy your food. POOL / BEACH / AMENITIES: - there are several pools, including an indoor pool and one for children with various water attractions, - the pool water is clean, and the area is well maintained, cleaned every morning, - there is a special play area for children, - the hotel provides beach towels (with a 20 LEV deposit at the lobby) that you can exchange daily, - access to the beach is through dunes (a 2-3 minute walk); the beach is large and clean, - there are sun loungers and umbrellas available at the beach for an additional fee, but you can also go with your own towel (there is a naturist beach nearby), - the hotel offers daily activities: daytime sports and physical games, evening shows in the amphitheater, - there is a fitness area and a gym available. SERVICE / STAFF: - good communication with the hotel, both before the stay (via email) and during the stay, - reception staff is very friendly and helpful, - the hotel manager is a true professional, always smiling, regardless of the situation, - the restaurant staff and cleaning crew are also very pleasant and diligent in their duties, - efficient and friendly animators who encourage guests to participate in activities, - the hotel has a currency exchange office wit
5 評價