德雷頓莊園飯店(Drayton Manor Hotel)

Went here with a dirty posh bird I met at work gig, someone big in the knickers world - so we wouldn’t get caught having it off by anyone we knew. Nobody would have an affair in a Tommy Tank hotel with a well know felon would they? I mean seriously!

Great hotel Front of house staff best I have ever dealt with All staff in hotel great Fantastic breakfast 👍👍👍👍

Hotel struggled to find my booking. Found red lipstick on my coffee mug in the room in the morning- we don’t wear lipstick, made everything feel grubby and used, the sink could have done with a good scrub. Room didn’t have the extras described, toiletries/slippers/robes etc Was told on the booking the room was without meals and later found out they were included. The vibe of the hotel was lively, they had a great set up for kids with a lovely lit park and gardens, very enjoyable stay regardless.

If I was a family visiting the park it would have been fantastic. This was chosen because it was rated four star and personally I wouldn’t rate it that. Breakfast was good but no pancakes and the sausages where the same as a Holiday Inn Express ( where I’d been the week before). Food not locally sourced or anything special…loaves of bread in plastic bags left on top shelf for when it ran out so definitely cheap stuff! Plenty of it but would prefer quality.

Not an enjoyable stay! We arrived early evening and decided to stay in the room as we had an event (at Drayton Manor) the following day. The room itself appeared nice superficially, but then we had several issues. The TV wasn’t working and it took a good while for maintenance to come and fix it. Then one of the bed sheets was dirty - big fresh grease marks on then, and the pillows had been placed to cover it! We called for someone to come and change the bed - and they brought the wrong size bedding, but had a go! I found black hairs in the bathroom sink and shower area - my colleague has blonde hair, and me light brown! To really complete the stay, I asked for my VAT receipt on arrival and they said they’d email it me. They did - and the address was wrong! I’m now on email number 10 to reservations to get this legal document changed - and they are saying they can’t! Next stop the CEO. Service not good, hotel not clean - would not recommend a stay here, especially after the emails received since staying. To wrap it up, no apology for the dirty bedding, or TV not working … breakfast average but no veggie alternatives available on asking and the coffee tasted like dishwater!!

The room we had was in need of refurbishment and a deep clean. The Wi-Fi is poor which affects the TV. The staff are all polite, efficient and helpful, special thanks to Adam on the front desk. The food is very good and we had an enjoyable stay.