The hotel has partially been modernised with the next half due to take place in July. The rooms are spacious, comfy and cozy. With 10 floors your expectations are managed effectively given family rooms are from floor 1-6. So if you require a more peaceful stay(couples or singletons) from floor 7 upwards (availability dependent) would best suited to your needs. Staff are amazing!! I have been a regular customer for both business and pleasure for the last 2 years. I have and continue to sample other hotel accommodations but this particular travelodge has a special place in my heart. The staff such as Ryan (manager), Justin, Emma, Tracey and the rest of the wider team are always accommodating, professional, warm and friendly... customer service = pure excellence! This is why I continue to be a returning and loyal customer. Ryan manages a great team well. He strives to keep complaints down and customer service standards up! No accommodation is perfect but how you manage the customers experience can be perfected and that is what Rayn and his team achieves. Keep up the great work! See you all on my next visit.
77 評價