I and my husband had a very nice stay in this hotel for about 5 nights. The breakfast was amazing, and the kitchen was serviced by great staff, especially Mariam and her colleague (sorry but I forgot his name) who greeted us every morning with a warm smile 😊… However, we had a small problem with the selected room upon arrival (supposed to be our standard room with a terrace). They checked us in in a very small room with a French balcony (which is basically just a window), and it was totally unacceptable for us. When we questioned the room selected for us, they showed us another room with a small balcony and facing the construction area in the back of the hotel. They advised that the superior room with a terrace and city view is occupied and we have to pay extra amount to have one with city view and a decent balcony instead. We had no option but to pay and stay! We are not sure who is playing the game of providing the wrong information about the hotel rooms here, the hotel’s staff or Agoda?! Perhaps both. Other than that, the stay was great. We were able to locate nearby groceries and restaurants to dine in for lunch or dinner (as the hotel provided only breakfast).
It was a lunch time spend with my new colleague, staff and service was professionally presented. Food was amazingly tasty. Pumpkin soup and chicken wrap is highly recommended there👌 on top of that we had a beautiful chocolate fondue. Warm tasty and cozy environment feels there with young staff spirit around.
滿意
14 評價