提比里斯溫德姆至尊飯店(Wyndham Grand Tbilisi)

Great hotel, nice and clean. Good location, near freedom square and easy to navigate to places, very central

這家酒店有一些問題，房間是五星級，但服務和食物的價格絕對低於 100 美元。自助早餐食品温度不正確。當我在下午 6 點冒險結束後的第一天回到家時。我的房間沒有打掃。我真的很生氣。網絡下來告訴他們打掃我的房間，然後在大廳裏等着做一些已經完成的事情。 .他們説因為covid酒店的政策是不打掃房間！過去 45 天我一直在度假，這是三大洲唯一一家沒有每天打掃房間的酒店。他們也有一個游泳池，但看起來很不起眼。沒有禮賓服務，工作人員不知道有關航空公司或在哪裡吃飯的基本問題的答案。這家酒店每晚價值 75 美元，最高不超過 100 美元。我總是問自己我會再呆在那裡。答案是不。如果它的價格點週期，它的酒店不能達到服務，但房間非常漂亮

We love how spacious the family room is, and the room really smells GOOD! We really enjoyed the room and the asian restaurant inside the hotel. The breakfast had a limited choices, especially for us Asians, but still, foods were good. Maybe the only downside was the slow service of their luggage assistance, we followed up a lot of times to help us with the luggages, but we end up bringing the luggages down ourselves.

I booked this for a 5 star stay, definetly did not feel like a 5 star. Whole lobby is good, rooms are very average. Bad experience started from the time of check in, the receptionist did not even bother to look up and talk, was chatting on the phone while checking us in. There was a mix up as a result of this. We went to the room and found the bathroom very smelly, asked them to clean it when we stepped out for dinner, was not done. Next day, room was not cleaned at all, when we asked them to do it after returning from sight seeing, they said they don’t have anyone to do it post 6 pm, will be done the next day. Housekeeping was terrible, sink was not washed after cleaning. They did not know how to clean bathrooms. Was disgusting. Never saw such poor house keeping. One day for dinner, we asked the receptionist to book a taxi, she booked it to some wrong location in the suburbs. We missed our dinner reservation and was difficult to find a taxi back. The day of checking out, the bell boy dropped my hand baggage down an entire flight of stairs due to sheer negligence. Was a terrible terrible experience. DO NOT STAY HERE. Location is good but there are many other hotels equally well located.

Believe me, I've been in hotels all over the world, but rarely anything as comfortable and completely friendly / helpful as the Wyndham Grand Tbilisi. The facilities are what I would expect for this level of hotel, but what makes it "grand" certainly is the staff who are exceptional at what they do, a reflection from the wider Tbilisi and Georgia perhaps. It is the staff that made the difference between great and WOW!!! Thank you all. I would like to be back at some point.

No way to get a quiet night in the room I have. Staff was "unable" to change my room. 2 nights with no sleep. Never again. The discotheque three floors up sounded like it took place next to your bed. Inacceptable.

Уже раз 5 или 6 останавливаемся тут , и одни, и с детьми. Очень удачное расположение во все стороны, прекрасный вид из окна, неплохой завтрак ! Терасса на 6м этаже с прекрасным ночным видом, единственный минус, только азиатская еда, и если суши там очень вкусные, то остальные блюда оставляют желать лучшего.... и хочется их попросить расширить ассортимент, тогда будет идеальный баланс ❤️😋🤤 Ресторан внизу посетили впервые за все приезды(просто шёл дождь и терраса была закрыта) меню не понравилось совсем(( салат с бурратой был не вкусный, курица была суховата, а в меню выбор не очень большой 🤷‍♀️вообщем первые минусы за все разы прибывания. В целом офигенная гостиница, но покушать модно и в других местах