哈沃納精品飯店在Mount Austin(Havona Boutique Hotel - Mount Austin)

Not the ideal place for a stay. A little difficult to find the main door as it was located a semi construction site? Lobby was unappealing and from the get go you know something was off. 3 level building - was assigned to the 2nd storey. Exited the lift with the stench of cigarettes. Walked to the room, size was decent but the spatial design of the room was just wrong. Queen Bed was rotated the other way, making it shorter which left the legs hanging. Toilet was missing towels and a toilet roll. Decided to check out what else is on this tiny boutique, and came across the “convenient room” or rather, pantry, which again was a quite off. An open knife was found. Long story short, felt uneasy and unsafe, checked out immediately, moved to the next location, not even considering going through the hassle of a refund.

Ardens hotel Austin is comparable to sutera crowd. The night life and audience crowd is far stronger than sutera Mall area

When we checked in, the management at the counter asked us to pay the booking tax again even though it was reflected in the payment statement. The desk clerk couldn’t even explain to us as to why we needed to pay again. The room was much smaller than what was stated in the app and photos. There was a loud buzzing noise coming from above and the toilet had a sewage smell coming from it. The so called “King or Queen” size bed was tiny and the mattresses the used had springs that made you feel as if you were going to bounce of the bed as you laid down. In the end, we booked a much better hotel and checked out within an hour of stay at the Arden’s. I will never ever book a room there again and I strongly suggest not to even bother looking at what they have to offer.

The hotel staff was friendly. There are coffee shops nearby for late-night supper but quite far away from town. Could have been better if the staff did make up for the room daily. My second day did not had make up despite putting the sign.

It’s the worst hotel I ever stayed in my life! Location was at a super ulu place, and out of the way. It’s totally not worth the money. Even towels was not provided too. The whole place look very worn down and *******.

for the room have some smoking smell and the cleanliness is ok only not very good and some of the TV is not working very well