Upon arrival we were met by a sleeping attendant and someone that was not supposed to be at the property. It took over 30 mins to get us checked in and they didn’t have the room we booked available, we had to wait until the next day to move rooms, it was very inconvenient. The next day the attendant was rude and bothered by our request to move. It was not our fault we were not accommodated upon arrival for something we booked originally. When speaking to the manager the following day, she was very apologetic, but the damage was done and we were not offered anything for our inconvenience. If you have an option, do not stay on the first floor, so much traffic because breakfast is free. It was loud the first night but the third floor was great. The maid staff wakes you up daily around 7:30 asking to clean your room. That was also annoying, but pick you battles. Good luck if you book here!
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