夏威夷人庇護所飯店(Hawaiian Sanctuary Eco Retreat Center)

I unfortunately had the worst lodging experience of my life here. Other than the automated emails and texts, everyone was so unwelcoming. No one wanted to help me. My cabin was disgusting: door did not lock, sheets not washed (I could smell the sweat from prior guests), shower not cleaned, hot water only worked some of the time. I let them know that my fire alarm was ripped out but no one cared. Ants were everywhere. There was a man at the cafe who made me feel like a bother, his energy made me want to run. So many people were doing ***** around me, when I looked into peoples eyes I saw such immense depression and a desperation for help. No one cared to help me know of the event calendar so couldn’t even partake in any of the activities. The area it is in is very creative but also very dodgy. I saw 3 brawls during daylight 1 ft in front of me. I went to get food at night, 5 different men kept coming up to me and one even grabbed my shoulder. I went to get breakfast and felt so unwelcomed. Then the chef came in to the front area demanding compensation because I guess they are not compensating her for her services….It was SO upsetting experiencing this because I was so excited coming into my stay from all the great reviews. Maybe this place was great at one point but now, especially if you’re a solo female traveler like me, don’t come anywhere close. This is not a sanctuary. Also, before posting this review I emailed and texted my experience to their general manager and main reservations team and my point of contact at the lodging area…as you guessed, no one cared.

I had and amazing and peaceful time in Hawaiian sanctuary I like the area and location and very helpful and friendly staff ! Highly recommend this place

人們很熱情，房間很乾淨，但在我們這個年齡，我們需要一個室內浴室。失望的是，我們不得不在第一杯之後支付咖啡費用。

It's a nice property, and the people there were VERY NICE and HELPFUL however, our stay was not pleasant. It was very noisy as there was a party/event which was noisy until at least 10 pm, and our room did not have AC therefore we kept the window opposite to this party open room to provide airflow and to keep this room somewhat cool. And after the party, we would hear animals, which was nice at first but when you are trying to sleep, it was just annoying. We didn't get much sleep that night. We were there just to pass the night and fresh up for the following day and we knew that bathroom would be shared and there would be a sink in the room, which was not the case and the shared bathroom was dirty and not maintained, the shower head did not have any presure, it was rusted. Although the people were amazing, I would not stay here again.

晚上晚些時候登記入住，即使在公佈的登記入住時間之後也受到了愉快的歡迎。 水療中心令人放鬆，非常適合從漫長的一天和徒步旅行中恢復過來。 避難所正是我們所需要的

This is a really magical place. You have to stay there and see for yourself. The nature is thriving there, everything is so green and beautiful. The peacocks, turkeys and chickens and walking around freely in this permaculture heaven. The coquis songs are a nice touch at evenings. There’s yoga and ecstatic dances. The facility is great with a private spa and clean comfortable rooms, showers etc. The interns and employees are friendly. Go see for yourself!

Do not recommend. Owner has been notified about bed bugs, but does not care to do anything about them.

My family and I checked in on February 17, excited for our 3-night stay in what was supposed to be a Deluxe Premium Cabin, as we reserved. It was advertised on their website with a private bathroom, kitchen, and our own little patio. Our room given had no windows (yep, ZERO), and it was freezing cold at night—like, 55 degrees freezing. No private bathroom. We had to share with others. No kitchen, no patio, nothing we were promised. We complained, hoping for the room we booked, but got nowhere. We decided to leave the next day. The hotel said they'd refund us, but now it's February 29, and we're still waiting. They've ghosted us—no replies to emails or calls. We had to get our travel agency to chase down our refund. Long story short: If you're looking for a good time, skip this place. It's a letdown and way off from what they promise. We learned the hard way to double-check where we're staying next time.

My 19 year-old-daughter and I celebrated my 65th birthday with a 3-night stay a Hawaiian Sanctuary and loved it. We were warmly greeted, by pre-arrangement, by Laxmi who showed us to our room in the main pavillion and gave us a tour of the "campus." The place was clean and super welcoming. Our queen bed room with a sink and mini-fridge was steps away from the nice shared bathroom and the heavenly spa room with sauna, hot tub and shower that we used every day. We cooked our breakfasts and dinners in the kitchen shared with staff and interns which was fun and made us feel part of the community, despite our only staying 3 nights. Easy drives to hot pools on the beach created by the 2018 eruption and a magnificent and very swimmable black sand beach, plus the town of Pahoa with an interesting Lava Zone Museum staffed by knowledgeable volunteers. I highly recommend a stay at Hawaiian Sanctuary Retreat.