外諾特賓館(The Inn @ Y-Not)

Not a great place to stay. It started en route from Inverness to Thurso my husbands phone kept ringing when we stopped for a break it turned out the hotel had taken the money for our up coming stay but put wrong amount in adding an extra 0 making it in the thousands hence card company was blocking it as fraud. It took us an hour to sort out, all they had to do was wait for us to arrive to pay. The building is not very inspiring and does look bit like a hostel. We had booked dinner which again was not a pleasant experience took 15 mins to take any order for drinks even though not busy after another 15 mins after talking amongst themselves behind bar waitress came back stating what the wine we had ordered was not available so we choose another one, when this came it was so warm it was very unpleasant despite trying to cool it down with ice. Our food order was taken after 45 mins we asked where our food was, only to be told it had been forgotten , not sure who was at fault waitress or kitchen, had it not been too late to go elsewhere we would have left so had to wait another half an hour whilst they cooked the food. Needless to say we never ate there again and went out. Unfortunately this hotel is situated above a bar where all the youngsters congregate, not sure if it was true about all rooms but the music was very loud and it went on from 1630 till midnight. Not a pleasant place to stay.

Friendly staff, great rooms, lovely food and good location for the Train Station and Scrabster port. Great value too. The room was immaculate and with plenty of space. Great large shower as well. For those guests with cars great base for exploring the Highlands

We stayed here on Saturday 6th August as we had booked The Captain's Galley for a seafood dinner. I read a lot of reviews before we booked the Inn at Ynot & there are a lot of comments about the rooms being above the pub & were susceptible to noise. However, we found the room to be spotlessly clean & bright with an excellent shower. Fair enough, we could hear the music from below when we bed to bed but if you book a room above a busy pub do not expect total silence! The staff here are first class, very friendly & attentive. The bar below our room The Grove served excellent Guinness & has a decent choice of whisky too. My other half enjoyed the choice of flavoured ciders. The locals in the bar are very friendly & we enjoyed our time spent in their company. Breakfast in the morning, though not included in the price was full & hearty though fairly expensive for the full Scottish. I would certainly recommend this establishment & if we were back in Thurso this is without doubt where we would stay.

After not being able to get food at a local hotel at 3.00pm we called in to this pub and found that they serve food all day from an extensive menu. Prices are reasonable and the young staff were helpful if not overly friendly. Maybe they had other things to do rather than make an effort. No measures were in place to facilitate social distancing and the menus looked as if they needed a good clean. However the food was good and we had no adverse reaction so the kitchen standard must have been okay. Would probably eat elsewhere if in Thurso again.

I am not one to write reviews and although the food was very good the service was shocking! It was fairly speedy at the start. We hadn’t booked and were seated right away. Ordered quick and our drinks came quick. However food took a while to come. Then when we had finished we were left for a good half an hour with empty plates with all the staff looking over at us but not clearing our plates or offering dessert. Finally someone cleared our plates and brought the dessert menu over. He said he would be over to take our order in a couple minutes. We waited a good 15-20 minutes before anyone took our dessert order. Other customers that arrived after we finished our main meal were receiving dessert before we had even ordered ours. They aren’t even busy and the staff were just standing around the bar chatting. Highly unprofessional.

The place is centrally located and has a small car park next door and is opposite a small supermarket. The restaurant is great and service was fantastic. The room was large but a bit basic. Bed was comfy and the shower great. However, our room was over the bar and there were two burst of music from the juke box so loud that the wall was vibrating . It would be impossible o sleep in on a weekend evening unless you returned to your room after the bar had closed.

Full on disco pub under my room and I was on the top floor ,so loud I couldn’t sleep that’s with the windows shut a total nigh**are after a long day avoid avoid avoid ! I only wish I could add sound to my review so you could hear how bad it was

Lovely and friendly staff. The place has got a great ambience for the teenagers. Seems like it is a popular joint among the locals. Centrally located. Good parking options next to Co-op store. Not recommended if you're looking for main course vegetarian options. The starters and the sides were OK, but the only vegetarian burger was falafel burger. There is a reason why no one else serves it. It's (falafel in a burger) a terrible combination. I hope they see it and stop serving it soon.