Nikki海灘度假飯店和Spa Montenegro(Nikki Beach Montenegro)

Hotel reception: very bad hotel, we arrived at the hour 10 evening. Although, the hotel 5 stars but there's no sufficient staffing. We had to carry our bags to the room. Very bad reception ..And they were unfriendly, unkind and unprofessional. (note of the electric plugs is working properly in the rooms so we couldn’t even charge our phones).. Hotel staff: hotel staff are unfriendly and extensive difficult to deal with, unprofessional, unwelcoming. They do not leave visitors with finish the food, they remove food plates Un respectfully.. The staff are always not smiling for some reason arguing with each other in front of the guess, which makes the situation uncomfortable in the place. Breakfast: there are very few options and there is no variety in the food. The waiters do not prepare orders, for example, we ordered an omelet, and ignored the order many times .. Security on the visitor's belongings: we lost items and they were informed of the missing ones, but we did not find a reaction... .. Cash transactions: You need to make sure to have cash because it is difficult use credit cards or Visa. The country is just so passive... Restaurant: the cost of food extremely expensive and the hotel doesn’t even provide water… they ask us to pay .. Concierge/ Guest service: the hotel does not have customer service for guests to guide them directions for the city. we were sent to a tourist restaurant, but it was very far away and the road impossible. There is no menu, the prices are very, very expensive and the food is not that great .. Getting setting by the beach: there is a priority for hotel visitors outside the hotel to sit in front of the beach ( beach club) for financial reasons. They give them in excellent places and they do not provide guests with good places. In general, we do not recommend staying at the hotel

Over priced resort with no service. First, the room was wonderful with fantastic views of Kotor Bay. That’s all the positive things that I can say about the place. The only attentive staff members were housekeeping and the boys who drove the golf carts to the various building (steep driveways between buildings make walking difficult). The reception was confused and never gave us a resort map…..no idea where spa, restaurants, etc were nor any time schedule for dinner, lunch etc. Food trays in hallway for several days. When we found the restaurant, staff were confused if we could be served dinner….it was 19:30 and couldn’t tell us if dinner was available or where served. After some consultation it was decided we could have dinner in the tropical themed area that we were in. A menu was presented with NYC prices (one expects to pay more at a resort than at local restaurants but not at ridiculous prices). We ordered cocktails….after ten minutes without our drinks being served we glanced over to the bar area….all the waitstaff were gathered around bar having their own good times. My companion went to the bar inquiring where our dinks were….response was a simple “didn’t put your drink order in”. The restaurant was nearly empty of guests……just a bad start to a five day stay at a one/two star resort. Breakfast had a good variety of food…..but the zombie-like staff just floated around the dining area and just maybe they’d come to life and attend to our breakfast needs. , Save your frustration and cash……Kotor, Tivat, and Budva have great resort style hotels with good service, attentive staff, and pleasant atmosphere

One of the most worst experiences. Overpriced hotel for nothing . 1- reception : -Nice staff but not informative. - they were not prepared with reservation information and guest number. -No concierge service. 2- rooms: -No house keeping at night ( we checked in 10:00 pm and no housekeeping to prepare the sofa bed) -Most of the electrical outlets are not working -water leak from the ceiling in the bathroom 3-Room service: -Two days to remove the trays from the corridors which caused ants to gather on the plates. 4- breakfast -non well trained staff 5- beach and pool - only one small pool on the side with no view was allowed for the residents - the service was very slow - residents are not allowed to roam around the hotel freely, as the beach club is in the middle of the way to the beach which was also chargeable for residents . - a wedding party was held in the hotel reserving the whole restaurant and pool area , ignoring the amount of money that was spent by the residents who are not allowed to pass by to get to their rooms or to set in the facilities that was paid for. - VERY RUDE SECURITY STAFF not allowing us to move around freely forcing us to go in other directions with no explanation why! I would never recommend this hotel to anyone as it wS below expectations and i would rather rate it as 1 star hotel in this country unlike other branches I have been to in other countries (for example: Dubai)

Сначала наш заезд был неудачен , дали люкс , который не соответствовал забронированному и ожиданиям , но ребяты быстро исправились и сделали отличный апгрейд через несколько дней . Мы объездили очень много мест в Черногории за время нашего отпуска , и решили что снова вернёмся и именно в этот отель . Завтраки отличные , еда в ресторане очень неплохая , виды из номеров на море бесподобны , персонал очень мил и услужлив. Один из лучших отелей в заливе точно. Для пары отель идеален .

Had a great time overall. Room was great, AC was top notch. Cleanliness from staff was above and beyond, folded all our clothes after we unpacked and left things all over. Spa was particularly great , steam, sauna and indoor pool and jacuzzi. Food quality was excellent. It is priced at a premium so expect that when booking. Best of all was welcoming and warm staff. Luka at front desk amazing as concierge/front desk person. Mattia/Matthew was wonderful. Ghurkan the GM and Srdja at beach club were stars. It's a young vibrant staff that really try to please in all ways. Would I come back? Definitely . Just remember to pack a hat and sunscreen and the staff will lead you right all the time.

Заказал и оплатил номер с джакузи , спустя какое то время оказалось что произошла накладка и номер уже забронирован другим , но мне гарантировано должны предоставить номер на уровень выше , люкс с видом на море , изучив фотографии номера - согласился . Сегодня заехал - заселили в стандарт с видом на море , и очень убедительно мне рассказывают что у меня люкс , но на другой люкс поменять смогут попозже , потому что полная загрузка . К сожалению 45м2 от 25м2 я отличить сумею. Ну и в цене разница существенная . Спасибо отелю за прекрасный подарок на день рождения.

منتجع يستحق التجربة كل شي كان جميل من الموقع والبحر والخدمة والموظفين ، الغرف اطلالتها جميلة له شاطي خاص 3 احواض سباحه وواحد داخلي الموظفين ودودين و قريب من البورت يوفر الفندق خدمة تاكسي بوت للتوصيل الي المارينا بمبلغ بسيط the amazing hotel experience is good nice staff

Such a nice place, view and surrouding. But there is this Beach Club in the middle of the hotel complex. The music is so loud during the afternoon, that it‘s not possible to stay at the pool. 7 hours per day just boom, boom unbelievable! It‘s a shame!

Such a luxurious stay! The property grounds are AMAZING! Easily the most beautiful resort in Monte*****! The staff is so accommodating and our room was great! Already planning our next trip back!