I waited outside the Toronto airport for over an hour for a shuttle to the hotel. I phoned the hotel several times and was repeatedly told it would arrive shortly. Turned out that the shuttle was a temporary replacement and had absolutely no signage or identifying features on the outside. How was I supposed to recognize that it was the Marriott Hotel shuttle?? When I finally arrived at the hotel the manager was less than sympathetic and was almost dismissive in her reply to me. The room was clean and the bed comfy. The bathroom was old with peeling paint on the ceiling and missing grout in the shower tiles. It was clean, though.
翻譯