湯斯維爾設有健身房的飯店

我們完成了2晚入住8th-10th2023年2月,絕對最差!我們入住2小時以內被同樓層4x移動,前台接待員態度無法接受。堅信經過這麼多的舉動,升級優惠本來會很好。然而,接待員讓我們覺得好像我們是一個不便,儘管這是酒店的錯,因爲空調有故障。四個房間都沒有變冷。然後我們得到了2個基座粉絲,就好像我們住在揹包客住宿。“幫助”我們的接待員非常粗魯。我們組織了12pm的延遲退房。退房當天,管家和態度相同的接待員,不斷來打擾我們在房間裏提醒我們,這是退房時間。這種情況一直持續到11:40am。Wifi不工作,所以我丈夫不得不從他的手機到電視熱點,以訪問Netflix和Fox頻道。唯一好的是客房服務。我們的陽台無法進入,因爲碎石和水不斷從較高的樓層的建築工作中流出。確實注意到陽台邊緣缺少一塊混凝土,看起來一點也不安全。總體體驗肯定留下了不好的印象。退房時,要求經理電子郵件,併發送正式投訴。感謝他們的小道歉,因爲他們對客房服務賬單的如此粗魯和無能以及特定的接待員的無能打了20%的折扣。客戶服務對我們來說是絕對必須的,這家酒店慘敗。一定要把錢帶到別的地方去。

看，這可能是我自己的錯。 我出差經營，我的雇主使用內部/在線預訂流程。我以前住在鄰近的中央霍爾本公寓的一間臥室的公寓，這很好。這兩個街區共用一個接待區，所以當我預訂時，我並沒有真正注意到我們內部預訂的房間描述（使用相同系統的任何人的STDBAR），並認為我會得到一間臥室的單間公寓。價格合適所以我認為我會為公司節省一些錢。 我得到的是我住過的最小的酒店/汽車旅館房間。不包括浴室的房間是我的12個長10和10寬的房間。有一個小桌子可以切成120厘米長的牆。桌子下方的電源點。浴室足夠。浴室裡有一個小垃圾桶 我知道我當晚只支付130美元，但它非常小。此外，一旦你進入第一扇門，它就有一個共用的大門和獨立的門 - 這是我討厭的寵物。我的鄰居剛剛到達並在入口處砰地關上了兩扇門，所以我希望他們早點睡覺。 真的，它低於平均水平，但我的評分是平均水平，因為我部分責備自己。一晚都可以。真讓我煩惱的是，我在機場遇到了一位同事，而他在Ville的費用大概只有兩倍半。它更好。

酒店在半島上，地點好，服務設施完善，值得再去

爲了工作住了一夜,花了240美元買了一間兩臥室的公寓,第一印象是有人在某個地方留下了溼毛巾,或者地毯已經溼了,我一走進來就發黴了。沒有有線電視,沒有流媒體或鑄造的設置,所以僅限於本地電視。交流控制器很舊,我不能從冷調到熱,因爲我看不到控制器上的顯示器,牀很好,浴室和淋浴都很好。靠近餐館和咖啡店。我被告知這是一個相當新的建築羣,但它感覺古老而疲憊。可能不會再使用這家酒店。

我和父親在安扎克的週末呆在這裏,因爲我們飛進來看牛仔比賽體育場是一塊石頭扔的,所以這是一個很好的位置。我們最初的航班時間表的變化使我們比最初預期的早幾個小時到達湯斯維爾,我們很幸運,我們的房間可以隨時進入。基本的,負擔得起的住宿,友好的工作人員,帕爾默集體是湯斯維爾的絕佳選擇。事實上,我4次訪問湯斯維爾時,我在這裏住了3次(另外2次是宜必思和湯斯維爾中央的舊名稱)。下次我回湯斯維爾時,這將是我的首選

我們將遲到的20週年紀念日與聖誕節購物相結合，決定將住宿安排在與眾不同的地方，這真是令人驚喜的驚喜，工作人員超級樂於助人，我們的房間裡有一張快樂的周年紀念卡和一瓶漂亮的葡萄酒。床很棒，房間很可愛。我們一定會回來的。

Booked in on Friday 5/5/23 for a nights stay .. given card to open door, after several attempts & door not opening husband went to reception and was given another keycard.. opened door and walked in and within a few minutes realised room already occupied by someone rose.. they weren’t in room.. thankgod! Husband went to reception while I waited with bags.. given another room on Different floor away from the friends we’re were holidaying with.. after shower I was feeling quite anxious about being in someone else’s room so decided to go to reception to lodge a complaint .. was basically ignored and receptionist actually shrugged her shoulders. I told her I would be complaining to management and again she looked through me and just sort of shrugged again.. at no point did she apologise .. a sorry might have gone a long way?? I left there feeling I’d done something wrong.. I wouldn’t stay there ever again

如果在座各位來了湯斯維爾，就定這家，不要猶豫，因為這家有功能正常，全速運轉的空調，如果在湯斯維爾沒空調，或者空調溫度被鎖死，能讓你整夜整夜睡不着。前台妹子很熱情。

2022-12-31開業，相信海灘位置精品公寓周到的服務和一流的設施，會讓您在North Ward開展一段難忘的旅行。飯店地理位置優越，距離湯斯維爾機場5km，距離湯斯維爾站500m。附近很多景點，包括St James Cathedral、The Drill Hall Studio和Anzac Park都離飯店不遠。飯店坐落於Army Museum North Queensland邊，附近還有很多景點包括Kissing Point Fort和Jezzine Barracks。所有極具特色的客房都配備有雨傘、熨衣設備和空調，讓您感受到更加貼心細緻的入住體驗。浴室內提供吹風機，讓您感受到賓至如歸的享受。如果您喜歡安靜的用餐，飯店可以提供房間送餐服務。除此之外，我們還為您精心蒐集了周邊的餐飲訊息，Molly Malone's Irish Pub（其他西餐）、Southbank Restaurant（西餐）和Strand Souvlaki Bar（西式快餐）期待著您的光顧。健身室讓閒暇時間更加充實，按摩室讓悠閒時光更加完美。多國語言工作人員的服務，將為您消除在異國的語言障礙。

This is my letter to Allure which has gone unanswered. “Dear Sirs, I would appreciate if this email is forwarded directly to the Manager of Allure. I have spoken with a couple of people who identified themselves as reception and after hours staff, but I have been unsatisfied with what they have done. On Friday 11 March I booked into your hotel. My flight got into Townsville at approximately 7.30-8.00 pm, so I would have been at the hotel around 8.45-9.00 pm. Immediately I entered my room I turned on the air conditioning unit in the living area. It was plain to me that the unit was faulty. It was so noisy (a continuous high pitched siren type sound) that it simply could not be used. I turned on the unit in the bedroom and it too was noisy - not as noisy at the living room unit, but still too noisy (a continuous drone) to keep on during the night. I immediately rang the after hours number and requested a change of room, but was told this was not possible. I requested that the units be serviced the next day. I spent a terrible night. It was stifling hot and airless in the bedroom and there was nothing that I could do but suffer these conditions. In the morning before I left for the day I went to reception and spoke to the receptionist to make sure that the units would be fixed while I was away during the day. When I returned that afternoon (about 4pm) I turned on both units only to find that there was no change. I rang reception and spoke to the duty receptionist who informed me that (and I quote) ”there were other priorities” that day and that the units would probably be looked at early next week, but no guarantees. He seemed irritated that I was making a fuss about this. I asked to speak to a Manager and was told I could not. I explained to this person that I am caring for a 99 year man whilst I am in Townsville and this work is extremely demanding and stressful and that I needed to get decent sleep in order to be able to properly care for this elderly man. This fell on deaf ears. My problems were apparently insignificant and my status as a guest of no importance to this person. I asked to speak to a Manager but was told (again a direct quote) “that won’t happen”. I felt angry. I felt like your hotel doesn’t give a damm about your guests. I rang a friend in tears and that person pulled out all stops and arranged alternative accommodation for me. I checked out around 5pm - there was no-one at reception but I rang the after hours number and advised that I was checking out and why. I also asked for a refund for my stay and the following days. I was informed that I would get a refund for the days from Sunday through Wednesday and I have received that refund. You have however charged me for 2 nights accommodation. The first night was incredibly uncomfortable and tiring - not up to standard in any way - and not worth the money you charged. You charged me for the second night regardless of the fact that no effort was made