The hotel has a strict policy with a short window to complain because they know their customers will not want to stay soon after arriving. The hotel manager only cares about money, he doesn’t care about his customers at all. Upon arriving to my room with my child we found a huge cockroach in the bathtub, I gave the room a chance I thought maybe it was a sewer roach. The room was looks like alot of ************ stay at this hotel its just torn apart. About 1 hour into our stay is when the room began being overrun by cockroaches it was disgusting, we could not eat our dinner, and we were afraid to go to sleep because there was so many. The entire night I was killing them my dinner went cold. I called the front desk about it and the manager refused to accommodate us, he refused to acknowledge the infestation, and refused to give us a refund. Not to mention there is a bullet hole in the curtain. Anyhow I will NEVER stay here again, do not bring children here just dont.
翻譯