Verified traveler
2023 年 11 月 7 日
Needs better customer service. I called an hour ahead of my arrival around 1pm to ask for early check-in and the desk person just said, "I don't know if this is possible, don't know if room will be cleaned by then, I can't promise you anything" with an attitude. So I left it at that. Once we arrived we checked in and my goodness, was she so moody, no customer service skills whatsoever! She was so rude. (she's the one with the tattoos) We were so incredibly shocked at her rudeness because we've stayed there before and it was completely different from this stay.
Then, someone next door to our room had extremely loud music all day.
This stay was very disappointing.
翻譯