特納斯山飯店

亞歷山大家庭飯店及烏托邦溫泉飯店坐落於格域機場地區，優越的地理位置使它成為特納斯山一個令人嚮往的住宿選擇。 飯店距離東格林斯特德僅有4km。從飯店出發可方便前往市內的眾多著名景點，包括Kingscote Estate and Vineyard、Saint Hill Manor和Tulleys Farm。除此之外，配備有24小時熱水的浴室是您消除一天疲勞的好地方。您可以到大廳吧與朋友暢飲聊天度過閒暇時光。如果旅客願意，飯店可以提供滿足需求的客房送餐服務。在享受飯店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，Indian Spice（燒烤）、The Dorset Arms（酒吧/酒館）和The Bay Tree Restaurant（其他）也許是可以讓您找到答案的地方。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間，這其中包括按摩室和健身室。飯店配置有會議廳，定能滿足您商務活動方面的需求。品質保證的禮賓服務，讓您真正體驗賓至如歸的享受。

我住在這裡是為了在蓋特威克機場搭乘航班時短暫停留。前台的工作人員非常熱情，在我花了很多時間旅行並且很累之後，這真是太棒了。在經歷了一段乏味的旅程之後，我受到了熱烈的歡迎，這真是太好了。房間寬敞舒適，一切看起來都很乾淨。 廚房和酒吧區營業到很晚，這讓我感到驚喜！我很餓，晚上 11 點左右到達，但我得到了一個新鮮的披薩，非常美味！ 我唯一的“缺點”是分配器中的沐浴露似乎不“正確”......它聞起來像洗手液。不過我有自己的洗漱用品所以還好

我們正在國定假日長途汽車旅行中，我們不知道目的地。當司機宣布我們將要住的地方時，我們公司的大多數人都在這家酒店搜索了。審查是可怕的，但到達我們的房間很乾凈，工作人員樂於助人。食物基本但豐富。 因此，對於所有抱怨歐羅巴的人來說，您所支付的費用是合理的。如果您想為Ritz e準備付Ritz價格！

The room was unlocked when we entered. We could not use the mirror in the bathroom because then we had to open a curtain to the garden. Outside looked like a graveyard for cars and there was garbage all over the place. Don’t think it belonged to the hotel but yet it was very visible from the room. On the plus side it was fairly cheap, not very dirty and the room was large.

這家酒店的亮點是工作人員。Faiza,和接待團隊總是超級貼心,細心,很好,準備幫忙。早餐的工作人員我不記得任何名字,但其中一個人是眼鏡,他和整個團隊都很好,微笑着,渴望確保我很舒服,得到了我需要的一切。清潔的艾格尼絲總是很甜,所以很努力,確保房間完美,超級乾淨。關於酒店本身,還可以。羅的地毯給人一種很舊的外觀,但取決於我猜的味道。對我來說最大的問題是沒有健身房。

離GATWICK 機場很近，7.5KM，離附近小鎮也近，可以出去逛店和豪吃。自駕的話，有停車位，過夜7英鎊（相對於非常困難的停車位來說，酒店的這項設施和收費可以讓人非常愉悅地接受。）去機場也有接送車。酒店環境也好，雖然門前就是馬路，但不覺得嘈雜。英式早餐可以接受，除了蔬菜比較少，咖啡一壺是用咖啡包沖泡的，不是速溶咖啡。大堂也備有自助式咖啡機，晚上還有酒吧。房間布草柔和，備用物品齊全，飲料有速溶咖啡，袋泡茶，還有冰桶和小冰箱。牙具和拖鞋需要自備。

This accommodation is inside of the Gatwick airport(South) and it was really convenient. It would be nice to have a humidifier as the room was dry.

I specifically booked a night at the Sofitel Gatwick because it included 'Meet and Greet' parking with Maple Parking. Had they not included this I would have still stayed but made other arrangments for my car. I arrived at the Maple Parking Meet and Greet and parked the car. Took my keys over to the attendant and signed in. I then asked if they could give me 20 minutes to check in to the hotel, change clothes and bring a bag back to the car. We didnt want to bring a bag of unclean clothes on holiday with us. Here's where things went downhill faster than Gwynth Paltrow on ski's. The attendant, a tall bloke with a mid-european accent shouted at me 'No, do you know you are at an airport'. He actually shouted this. Shouted. To a customer. Take a minute to breathe that in. Fortunatly I knew I was at an airport, having driven 4 hours to get there. To hear that I was at an airport was no surprise, to be shouted at by a car park attendant was. I explained that I didnt want to take a case of unclean clothes on holiday with me. His response to that was 'we are extremly busy and your car will be removed immediately'. I asked if the hotel would hold the bag and he replied 'No they will not hold your stupid bag'. Here's where I should have murdered him with his Maple Meet and Greet Staff lanyard, but I did not. I asked for my keys back to be told once again in an truely agresive manner 'if you take your keys I will close the entry and you can't come back'. I took the keys and left. I then had to park at Gatawick Long stay for an additional £150. We finally checked into the hotel, explained the situation. The checkin lady (Alessia?) apologised and gave us two tokens for a free drink at the bar. They also kept our bag for us. Is this the fault of Sofitel Gatwick? I think it is. They decided to partner with a company that treats people appalingly. So they've got to accept responsibility for that. Please share this review, If I saw something like this I would have chose another car park or another hotel. Other people should be warned.

從蓋特威克機場到倫敦住宿的最佳選擇。工作人員非常友善，受過良好教育，而且總是很友好。他們一直檢查我們的住宿必需品。幫我們多加一張沙發床，我將終生感激不盡。早餐有很棒的選擇，品質優良，味道好，進入沙龍很舒服。 非常靠近機場（通道），房間很大，設施比我在歐洲見過的水平都要高。

Booked here as had an early morning flight from Gatwick. The room was small but fine. It was on the ground floor and next to the main road so was some noise outside the room and quite cold (though I could heat the room up). Also noted that the hangers were too high up for me to use. Having said that I did sleep well and I enjoyed my vegetable soup. I also appreciated there being a shuttle to take me to the airport. 😀