烏蘭巴托飯店

不錯的酒店，位置很好，周邊很熱鬧，吃飯購物都挺方便，樓下就有24小時營業的便利店。 頂層是酒吧，5樓是一個KTV，因為就自己一個人也沒有去，但是感覺真的很熱鬧。

去年我經過烏蘭巴托騎馬旅行,在繼續旅行之前住在Springs Hotel。在我飛回家之前,接線員把我們送到酒店的最後一晚。退房時找不到我的卡鑰匙,被罰款USD10。有人告訴我如果我再回來,我可以把錢拿回來。我笑了,說我最早回來的就是明年。他們說那沒問題。快到今年。當我回來的時候,他們拒絕把我的10美元還給我。他們說我必須在一個月內回來(任何人都會告訴你這是一個愚蠢的條件,因爲你怎麼能指望酒店的客人(外國人)在一個月內回來)。女孩們讓經理來和我說話。我的朋友說,甚至在這位女士開口之前,她就已經有了決心(她不會付錢給我們)。她以非常有爭論和好戰的態度說話,堅持說他們不會把我的10美元還給我。我解釋說,我被告知一年後回來是好的。如果我沒有被告知,我就不會麻煩把卡帶回來。然後她要求一張粉紅色的紙條,說我會得到一張。我說我不是*我真的不是)但是他們看到我的卡,他們發現了我在那裏呆過的記錄。所以他們知道我會被收取10美元(他們還說我沒有證據他們有我的USD10)。.她看起來好像她無法理解..開始提高她的聲音,因爲她試圖堅持她的立場,不把我的錢還給我。我受夠了,告訴她可以保留我的USD10,我現在在網上發佈這個體驗,因爲我覺得很可怕,即使事實很明顯,他們還是拒絕把我的錢還給我。如果他們想從門卡賺錢,酒店就很傷心。首先,這樣的卡的成本價格低於USD1。我knpw是因爲我有很多酒店的朋友。所以USD10公然利。難怪他們不會把錢還給我,即使事實顯而易見。我非常生氣,我要求退還卡。他們把錢還給了,因爲他們寧願保留錢(承認他們知道他們有我的錢,但只是不想把錢還給你)。真遺憾,斯普林斯酒店。

Grand Hill, I’ve stayed at twice and it doesn’t disappoint. Clean facility, spacious room, friendly staff, a variety of restaurants, good breakfast. WiFi, flat screen with English language stations. Not far from City Center. Highly recommend on your next stay in UB.

The place was clean and good accomodation. Loved the hotel and its decor along with the area to relax and enjoy breakfast. Really liked the breakfast and staff was very friendly and helpful. I would love to recommend this place.

我們在6月初訪問蒙古期間在UB假日酒店度過了非常舒適愉快的住宿。非常感謝酒店的前台經理,他熱情歡迎我們,並確保我們到達時順利入住。他們給了我們9樓的極好的房間,可以看到城市美景。房間很乾淨,看起來是新佈置的。wifi和水壓效果很好,牀很舒服,特別是我們長途航班到UB後。酒店位於甘登寺區附近,步行15分鐘即可輕鬆到達州務部商店和香格里拉購物中心等附近景點。從24小時便利店和附近許多餐飲選擇附近,方便獲得食物和必需品。酒店2樓還有一家很不錯的餐廳,價格實惠,供應非常好的蒙古和國際菜餚。自助早餐也在2樓餐廳舉行;餐飲選擇不錯。我們(有點遺憾)在住了2晚後退房,前往鄉村,並將行李留在前台/禮賓部保管,他們做得很好。再次感謝您UB假日酒店可愛的住宿,並希望在我們下次訪問UB時返回那裏。

I have traveled to many places far and wide, and NEVER expected to have one of the finest hotels I have every stayed in be in Mongolia! As part of my Mongolian Luxury Tours, I had THREE opportuinities to stay at the Blue Sky (arrival, return from Gobi desert, return from Western Mongolia) and each time was superb. The hotel is beautiful, and the rooms, service, and friendliness made each stay very wonderful and welcoming. You can not go wrong with this hotel. It is GREAT!!!

Want to express my gratitude to Receptionist Ayush who has helped me with an excellent service. My assignments were due and she helped me with paperworks when it wasn’t her duty. Need to promote her! Lovely hotel btw

I stayed in this hotel for 2 nights, checking in late on the first night and leaving very early in the morning off the second night. The room was very clean, spacious and comfortable with decent wifi. The staff were excellent - helpful and thoughtful. I would have no hesitation in recommending this hotel. If i am lucky enough to get back to Ulaanbaatar I will stay there again. There was one person in particular - the lady that worked the front desk on the night of Mar 7th into early morning Mar 8th (I didn't get her name unfortunately) - that stood out. She was an outstanding member of your staff and a wonderful ambassador for Ramada Hotels. Keep up the great work!

我因工作的事情住在這裏，對這裏超棒的服務印象非常深刻。房間簡直太棒了－很乾凈，很大，浴室也很乾凈。從房間里能看到的景色也很好，尤其是你去俯瞰Sukhbaatar廣場，簡直太棒了。這裏的位置是最棒的；離Sukhbaatar廣場和政府宮殿只有幾步之遙，步行幾分鐘就能到任何地方。早餐很好，有很多選擇；烘烤類種類豐富，冷盤和奶酪也有很多選擇。沙拉，新鮮水果和酸奶都有供應。我會再來這裏的，也會高度推薦這家酒店給大家。

This hotel does not meet the standards of other Kempinskis. My family and I travel a lot, like A LOT, and we've been to many Kempinski hotels. The problems started with our booking, which we made directly through the hotels' website (not a 3rd party). The booking states a 12:00 check in, but the hotel told us this was a mistake and their check in time is 2:00 pm. They allowed us to check in at noon without a fee, but it took series of emails in advance. We also booked the breakfast meal package through the website. On our first morning in the breakfast lounge, we were told we didn't get breakfast because we didn't have the meal package. Once again, I had to pull out my reservation receipt and prove (in front of other guests) that we had paid for the breakfast. They of course accepted the receipt and realized they made an error, but it was another hassle we shouldn't have had to deal with. The day before our departure, we requested the hotel have a cab ready for us to catch our early flight (we needed to leave the hotel around 3:30 am). The young man behind the desk indicated he would do so and that we could expect a 100,000 tugrik (about 29.00 USD) flat rate for the taxi ride (this is also what we paid to get to the hotel). After spending the day on the town, buying souvenirs, and spending our local currency (but saving taxi money), we returned to the hotel. I double checked with a different guy at the desk that we would have a taxi waiting for us. Afterall, as the evening Front Desk Receptionist, it would be his job to call the taxi company. It was good I double checked, because the other guy hadn't taken action and hadn't passed along the request. Moreover, when the taxi arrived in the wee hours of the morning, we were told by the Front Desk Receptionist that it was actually a 200,000 tugrik charge (double!). We were also told the first ”receptionist” we had spoken to earlier in the day was actually a Bell Hop and we were informed that he wasn't even supposed to be working behind the counter. As a result, we had no choice but to withdraw additional local currency (taxi couldn't take a card) from the hotel Front Desk (for a nice fee) in order to pay the taxi. What's particularly irksome is that we had plenty of cash which we would have saved if we had simply been told the correct amount. There were other issues, but this review is already lengthy... Overall, we had a less than stellar experience at this Kempinski. If you're going to Ulaanbaatar, I'd recommend you stay elsewhere. If we ever go back we'll probably stay at the Shangri-la. It's closer to the airport as well as the heart of the city.