烏姆蘭加皇家飯店(Premier Hotel Umhlanga)

This is the friendliest hotel in Umhlanga with the best views at the restaurant and the bar. Best breakfast and dinner menus. Hygiene is at the tee, the staff is friendly and helpful.

I was throughly impressed by my entire stay at this hotel. World class luxury interior decor, absolutely delicious restaurant, excellent service at the bar, extremely kind and attentive staff, breathtaking views of the Indian Ocean and downtown Umhlana, very comfortable and spacious rooms, great pool with view. Having traveled worldwide and stayed at luxury hotels on several continents, I can say that no one will be disappointed by this hotel. Tremendous value for very cheap costs.

overall great service but I was booked in a room with an interleading door (locked) but the sound travelled through the door allowing me to heard everything my neighbor was up to

The hotel is rated 4 stars and is worthy of the rating. It is an upscale hotel. Parking is on the same floor as your room with easy keyed access. As most hotels in Umhlanga they do have some noise from street racers with noisy exhausts. The hotel is on the quiet side of Umhlanga ridge. The restaurant is good with four star pricing. Personally I missed a small refrigerator in the room. Also typical of South African hotels nowadays they do not run hvac systems which did not matter much during my June visit. Options for food are limited to the on site restaurant or you have to take a ride to the Umhlanga ***** about 2 Km away or the fast food outlets in and around the Gateway centre about 1.5 Km away.

The place is nice and clean but the guests there can be loud and act like they own the place even breaking the rules of no glass in the pool. They don’t care there are other guests in the hotel and make scenes. When we complained with the staff they even said there was nothing they can do like they allow these things to happen

Friendly staff Clean and accomodated

The only complaint we have is that the parking is so far from the hotel and the parking is tricky when one vehicle is going up and another is going down.

It was great befitting of the 3.5 star rating. Room was great, clean and comfortable. Service still needs improvement, very keen and friendly staff but still needs a bit more training. Credit does go to their enthusiasm.

There was only 1 person at the check in desk, she was very pleasant but overwhelmed with all the guests. There were at least 5 people that greeted us at the hotel entrance, but apparently she was the only clerk on duty.