Lovely tasteful redevelopment of an old Palace mansion in the centre of town. The major letdown was uneven service from the front desk - at times robust and abrupt responses to innocent requests such as additional water or a late checkout ("No, no, no!") rather than a more professional and polite way of handling requests. More of a 3* than a 5* hotel from a service standpoint. Breakfast was good with friendly service, apart from the manager who seemed to share the abrupt style of the front desk.
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