沃茲登飯店

非常有禮貌和樂於助人的接待員。當 Cardkey 不適用於第一個分配的房間時，快速分配另一個房間非常有效。房間乾淨寬敞，毛巾和茶/咖啡消耗品供應充足。可愛的厚毛巾可以快速乾燥。

The stay was fine it served its purpose but the standard of cleanliness let it down. There was a thick layer of dust behind the bed, which as a cleaner, I know will have taken years to build up to that level. The bathroom floor was not nice at all and generally just needed a more thorough clean throughout. Plug points, light switches and skirting boards also had a fair amount of dust on, not what you’d expect from a hotel that should be being properly cleaned after each guest.

We have stayed at this hotel several times, but not for a few years. The interior has been updated nicely with a more welcoming bar/lounge area. The bedroom decor has also been upgraded although the bathroom hasn't and is a little dated but still practical. Excellent shower over the bath. Bed huge and comfortable. We didn't have dinner in the restaurant but did have breakfast both mornings. Good choice of quality fare, both cooked and continental. The customer service here is second to none. I'm an IHG Club member and when checking in, I was thanked for my loyalty and reminded of the services included. Check in was quick and easy, as was check out. Raj was particularly efficient and friendly. Another great stay at Holiday Inn Aylesbury and will definitely return.

After visiting quite a few spa hotels for one night spa breaks I can honestly say this way by far the worst. To start- the 'spa'- the pool was freezing, as were the showers. The hot tub was out of order (and seems to be a common thing here looking at past reviews). Everybody we spoke to in the pool was shocked at the water temperature and lack of facilities, a spa should be relaxing not make you feel as though you need to do laps just to stay warm. As a result everyone was trying to use the sauna at once and so it was overcrowded in there. The restaurant- It's more like a conference room that the staff have carried some tables into for the evening, nothing about the room we sat in said restaurant. During our evening meal they brought out bread to the table and upon asking whether I could eat it if I can't have milk they said no and offered me a piece of dry toast instead. Breakfast was also poor. 'Bar/Lounge'- There is no bar here, unless you class the room full of men jumping up and down shouting at football on the tv, and glasses piled high on tables whilst staff stood around. Not exactly the 'spa' feel we expected. It was loud, dirty and overcrowded. Room- The room was clean and basic. All seemed fine until we went to bed, at around 1am the TV switched itself on, very loud and we had to search for the remote. This happened multiple times throughout the night and so by the morning we were absolutely exhausted. I mentioned this to reception and was told there is no fault with the TV. (They weren't the ones dealing with it in the middle of the night!) I raised my complaint to reception, I asked for a manager and was given a head cleaner instead. There was very little acknowledgement of any of my points, the emails following my departure were very defensive rather than just accepting that this is not at all what you expect from a spa. I do not therefore believe it should be advertised as such. I was eventually given a £17 refund along with another email disputing my claims. Terrible place, I will steer clear and advise others to do the same.

酒店非常好，很舒適，沒有任何問題。但是酒店位置在牛津郊區，不適合沒有車的遊客，因為公共交通不便，衹適合自己游的朋友。攜程介紹有機場班車是錯誤信息。酒店打車到牛津機場大約80英鎊，到牛津城區40英鎊。

中規中矩的比斯特購物村附近酒店，整體衞生狀況不比國內的假日酒店，早餐也十分簡單，但咖啡，水果，雞蛋，烤香腸，麥片，麪包也算齊全。最大優勢就是停車場很大（收費，10鎊24小時），且步行到購物村距離不遠（10到15分鐘）。

我預訂了這家酒店,作爲包括下午茶和布萊奇公園門票的套餐的一部分。這是我丈夫60歲生日的特別款待。我對他們網站上的豪華雙人房照片印象深刻。在我們去之前的幾天,我給我丈夫提供了所有信息,包括我期待的房間照片。我們出發了幾乎3個小時的旅行,興奮地享受了一次豪華的休息。我們提前到達辦理登機手續,因此決定在等待期間喝下午茶。茶很可愛,非常豐盛,勞拉·阿什利茶室就像他們網站上的照片一樣漂亮。我們在美麗的接待區辦理了入住,穿過休息區,在去房間的路上看到酒吧和餐廳,再次美麗地呈現,我們從豪華的4星級酒店期望的一切。不幸的是,它停在那裏。我們首先被帶到104房間,豪華雙人房。令人噁心。骯髒的地毯,傢俱前面厚厚的黑色灰塵,地毯上似乎有一個巨大的橙色/黃色嘔吐污漬,污漬和撕裂的軟傢俱。浴室也好不到哪裏去,馬桶沖水壞了,淋浴配件生鏽,燈鏽了,木製品劈開剝落,油漆剝落牆壁。豪華雙人房不是網站上顯示的那樣。我們立即要求搬家。我們被搬到隔壁的房間。這間屋子又和那間一樣髒,又像木製品一樣破爛,水槽周圍剝漆,垃圾桶旁邊地板上的一隻用過的棉芽,還有兩把布料破損的“皮椅”,在座椅和扶手上都不見了,只適合放上小費。窗座椅瓦瓦被弄髒了,表面和地毯又被灰塵覆蓋,但看起來仍然不像我預訂的房間。這時,我給我們預訂的代理打了電話。他們與酒店裏的某人交談,因爲總經理安德魯不在。工作人員隨後來到並說他們正在再次把我們搬來,顯然,他們免費升級了一間“高級豪華客房”,還給我們提供免費的酒吧飲料,我們拒絕了。哈利路亞!!說話太快了。大概是適用於內斯普利索機、褲管壓褲器和牀頂上其他房間沒有的蓋子。但是,乍看起來,它確實更令人接受,浴室在最少乾淨。牀位面積不大,牀頭的窗簾/天篷東西厚厚的灰塵,招待托盤也厚厚的灰塵,nespresso機由於厚厚的灰塵覆蓋而無法使用。令人遺憾的是,它疲憊骯髒,與我們預訂的完全不相似。在我們入住的2晚期間,房間根本沒有服務。到這個時候是下午6點,我們已經進行了一次長途旅行,除了接受房間之外別無選擇。第二天我們在布萊奇利公園度過了美好的一天。第二天早上我們儘可能早地離開了。現在,有趣的一點-結賬時我問,

對於想要捕捉朗克倫登城市風采的旅客來說，旅屋飯店-泰姆是一個理想的選擇。從飯店出發，至Haddenham & Thame Parkway僅有3km遠。附近很多景點，包括St Mary's Church、The ASM Stadium和Thame Museum都離飯店不遠。飯店坐落於XT Brewery邊，附近還有很多景點包括Whizz Kidz和Long Crendon Courthouse。客房內的所有設施都是經過精心的考慮和安排，液晶電視機在滿足您入住需求的同時又能增添家的溫馨感。飯店休閒區提供了各類設施，您可以在這裡舒緩身心壓力。飯店設有24小時櫃檯諮詢服務，為下榻至此的您提供最貼心的行程安排。

總體來說是一個非常令人失望的經歷。不是我們期待的莊園大廈。原址莊園大廈有房間,但這些都是非常昂貴的。我們支付了這些房間的費用,但房間內離接待處步行十分鐘。在等待了25分鐘的入住後,接待員慢慢地處理了其他客戶,我們最終被分配了房間。我們得到了一張地圖來尋找房間。我們應該把這個視爲一個壞跡象。在四處遊蕩,似乎永遠都在追尋地圖,我們終於找到了自己的房間,而不是在沒有意義的漫長的走廊上折回。在我們最終找到房間之前,上下上下有多個門和樓梯。房間很乾淨,很愉快,但浴室留下了很多東西。一個小小的淺水池,水灑滿了地板。淋浴噴頭是我認爲的沖洗頭,沒有水壓--非常差的淋浴體驗。晚餐不在主餐廳,顯然主餐廳只用於午餐和早餐。我們是在哈利酒吧吃的。菜單非常有限,我期望的是酒吧菜單而不是餐廳。員工不足,1人在酒吧後面工作,還提供食物。儘管三次保證有人要來接受我們的訂單,但訂單還是提前45分鐘發出了。一個由20人組成的大派對在房間裏佔了主導地位,大聲地喊叫。角落的一張桌子在抱怨他們食物的質量。我們根本不享受晚餐。第二天早上的早餐在主餐廳。沒有像樣的咖啡或茶。一台配備熱水、茶包和咖啡袋的機器,公平地說,我在麥當勞喝了更好的咖啡。總的來說,這是一次非常消極的經歷。我肯定不會再呆在那裏了。他們向員工抱怨,“我盡了最大的努力,我只是在這裏工作”,沒有用。當你對所得到的服務感到不滿意時,你不想聽到什麼。

早餐非常好，酒店自制的燕麥牛角包軟香糯，讚不絕口。住宿環境很安靜，很喜歡這一家！