伯恩矛斯西懸崖飯店(Bournemouth West Cliff Hotel)

Foi muito bom, piscina com água limpa, academia organizado e ainda café da manhã maravilhoso. Vale ressaltar que o quarto do hit Foi um dos melhores que fiquei na minha vida

Chose this hotel as it was among fine ones (based on reviews) and available for the dates I was travelling. Also, had spa and swimming pool in the premises. A complete disappoin**ent mainly due to cleanliness, to be preside lack of it. It is old indeed but that is not the reason why there is weird smell in the room and corridors. The floors are carpeted and seems that never vacuumed (at least never in those 3 nights we stayed). Any movement in the room and the dust is flying all over the place. We decided to use the pool, there are two, one outside complementary - filthy, things were floating in water - never saw it being cleaned - chlorine, very strong stench, burns the eyes, and I believe it is assumed that it is clean if you apply immense amounts of chlorine. Then we decided to try spa, you have to pay £12 per person (£24 for 2 people) for the duration of the stay - big mistake not worth a penny. We though if you pay you might as well get better service, cleaner pool and saunas. I was showed the amenities but it was only when I changed and tried the sauna, steam room that I noticed how yet again filthy the place is, hairs on the floor, the tiles seemed to be mouldy (dark and not cleaned). I went in jacuzzi, the water was not warm and there was thick foam on the surface (shouldn’t be). Then I checked the other side of the pool and when was getting out of water something stuck to my hand - hair, I check the surface again and noticed things floating (mostly hair). Tiles were dirty everywhere. We couldn’t stay any longer and left.

Excellent experience Definitely I will come back !!!! The bed was amazing relax

Used the hotel many times with no issues but unfortunately this time I stayed in room 3 This room had a huge air conditioner beneath it and it made a awful noise all night even with the windows closed resulting in zero sleep all night ! I did do to reception around 1am only to find nobody there , I did also let the receptionist know in the morning But got the impression that they didn’t care to much that it ruined my stay Thankfully lots of other hotels in Bournemouth to choose from next time

How hot would you like your room? We had one setting, red hot. There was a fan provided, however this only moved the hot air around. The room we stayed in was above the kitchens, which gave us the aroma of fried food throughout the day/night. We did try the food in the restaurant, the middle of the pies we ordered, were cold. The lady who served us asked if we would like them replaced. I did not feel lucky that night, so we decided to ask for a refund. The waitress returned and said we could have half our money back, as we had eaten some mash and a few carrots. My wife, was not keen on this suggestion, so eventually we were offered a full refund. You may well have better luck eating there than us, but just jab the middle of the pie first, just to test the waters.

The room we had was roasting hot for a family to share. The pool was closed, we couldnt use it for our stay. The reception staff were particularly rude and unhelpful.

This hotel needs a refresh but it also needs a good clean . The bathroom was dirty and black molud in the shower. The spa was very dirty.

Located near to main Bournemouth attractions.

This was a good stay! The staff members were very lovely and very welcoming and our hotel was very good. However the rooms we slept in was very hot, and the spa pools were very small so wasn’t “impressed” as such but everything else was lovely. Our favourite was the crystal cave room and steam room. The facial massage I got was good however the products by ELEMIS did not last for a very long time at all. It did go away within 2 hours (and I did not have makeup on my face). Overral the hotel experience was good!