It’s a decent hotel with some exceptions. First, maybe this is a “new thing” now but daily service of just getting clean towels is disappointing. No bed ever made, bathroom not cleaned. This used to be the standard. Which just says how far away from being customer oriented we are now. Also they need to get the tub to drain. Ankle deep with a normal time of shower. Shower flow was closer to a hose not a shower. Kirov coffee pot in room didn’t work. Breakfast/coffee was a 2 out of 5 rating. We’ve stayed at much better BW. Bed was comfortable, staff was ok just not a real friendly a**osphere.
翻譯