海螺汽車旅館、咖啡廳及房車營地(Hi-Lo Motel, Cafe and RV Park)

Slim pickings in the area so I suppose some will resort to this location like I was, but be prepared. The whole property is very dated. The rooms are dank with a stale smell that would need a total remodel to probably rid it. There was only one light bulb out of the 4 in the cramped small bathroom, with a fan as loud as a jet engine and the sink clogged. Honestly, I didn't dare use the shower - I sanitized everything before touching. The pillows were disgusting and so misshapen, it barely resembled a pillow. I literally put a towel over it due to the visible "stains" on the actual pillow that could be seen through the thin pillow case. ICK But it is quiet, I was exhausted so grateful to have a place to crash. Best advice, don't pay more than $75 be grateful for what it is, privacy with a roof and toilet and bed. IF you can bring your OWN pillow, I wish I Had! P.S. the diner is perfectly fine! :)

The staff was very helpful. Toilet didn't flush properly. Direct TV didn't work at first, but staff fixed right away.

Friendly awesome employees, beautiful view of Mount Shasta from my room, nice cafe attached and a free coffee coupon with the room. Top notch

I've been staying here for years and will continue to do so. As always, everything was excellent.

Another great day! Highly recommend if you’re on the road and wanted better place to stay then till six! And a very nice… And they are right across the street from a coffee shop and right next-door to the restaurant! Everything is always wonderful when we stay

The nostalgia of the motel and diner won me over. The only negative I would say was the carpet in the room needed to be cleaned and the room could have used a spray of air freshener/neutralizer. But I would definitely visit again.

Very disappointed. This place used to be to be really great to stay. The price is good, location is good and has restaurants within walking distance. But, the maid service is terrible, if any! I had to go to the front desk twice to get clean towels after working all day and finding my room had not been touched. The new owners are really letting this place go! Probably won’t stay here anymore.

We arrived late into **** on a road trip to Reno. Due to the fire season we knew hotels would be limited. Upon arrival we found a hotel that had two rooms left but couldn't check in right away because the staff was on break. This was fine but I did ask for a rough idea of cost for the room. I was told around 117 but then came back to check in and was charged 230. I was shocked but it was late and was needing a room for the night. Once we got in the room we found 3 bulbs burnt-out in the main area. I made note an thought I would just let the staff know in the morning so they could fix it for the next guest. I think the straw that broke my back was when I went to climb into bed. I was surprised to see stains hair and thread barron sheets. I went to the desk and asked for new sheets only to be given undersized sheets that would not fix the bed. Being 11 pm at night I just ****** it up and went to bed. In the morning I went to the front desk to let them know about my experience. The front desk staff was kind and understanding. It was when they called the owner on what to do that it all came to light why the hotel is like this. He gave ma 20 dollar discount and then brush me off by saying he would look into it and get back to me. A week later nothing. So I phone 2x and finally got a hold of him . I was told that the sheet are normal and that I got what he felt was right. I have uploaded pictures of the normal sheet. Please keep in mind that the staff is working with what the owner will give them. Staff in the morning wonderful. The owner is a cheap greedy business owner.

Showed up with a confirmed reservation. No room. They helped us get another room, 50 miles out of our way… They said their new reservation system was having issues and this had happened several times. But hey, they offered us two free coffees at their cafe next door with the purchase of two breakfasts…