紐約福朋喜來登飯店(Four Points by Sheraton York)

Highly do not recommend. Staff is terrible especially the boss. Would never book here again!

I bought the option with breakfast included. The hotel staff tried to tell me only (2) out of the (4) of us had breakfast. They also asked me for a breakfast slip that wasn’t given to me during check-in. (1) elevator doesn’t work properly..they told me to push the numbers hard. I will never stay here again

Great place overall. A little salty that I paid more than my email told me

Nice, clean hotel. Hot water in the shower. Friendly staff. However, a very noisy ac unit. Couldn't sleep. But, they put us in a different room for the second night. Nice TV

Very nice stay with updated amenities. Breakfast could be included though in the price

Hotel was in a convenient location, quiet and clean. The only thing I would change is the alarm clock which we didn't know was even there until it went off at 6am. The room next door to us went off automatically 15 min after ours but there was no one there to shut it off...

The room we booked was not what we got! The ******* representative I spoke with before the trip assured me this was what was booked. I asked her because their were five of us! She said it would be a separate living area and separate bedroom with two queen beds. We stayed for the weekend and wanted room to move about in our hotel room but that didn’t happen. Our room we got was totally cramped with five people in a room. The breakfast was not a hot breakfast there supposedly were pipes broke in the kitchen. Nothing was as expected. The hotel said they couldn’t do anything because we booked through ******* and had to change it through them. The hotel tried to give us a king suite but we had five people. Just ridiculous and a Bummer! This was *******’s fault for not verifying everything with the hotel! You just have the representatives say whatever and take our money & run! The hotel blames ******* and ******* blames the hotel. Makes no sense.

Very expensive for the area. Outlets in the room by the beds didn’t work.

Check in was terrible went to front desk to pick up room key rep could not find room even though I had pre check in room smells bad and was denied breakfast cause they couldn't find it in system so I left never will come back again rude rep Lucy