西孟斐斯I-40 I-55舒適套房飯店(Comfort Suites West Memphis I-40 I-55)

Very nice and clean room will recommend to anyone even the staff was very great and friendly with a nice hot breakfast in the morning

El hotel estaba bonito y buen desayuno, pero la habitación, baño y ascensor tenían el piso asquerosos ! Esa habitación y baño no fue limpiada antes de nosotros entrar.

Hôtel confortable

The check in was the start of a horrible visit. We packed up and rushed to west memphis ahead of the pending winter storm, only to be send back out into the storm because we are local... live in Memphis!! Health professionals have to work even when it's storming. Then the hassle to get the receipts and cash desposit back for the 4 nights 5 day ... then the whole 3rd party booking we cant give you a receipt! Ruin the stay coming ang while leaving!!

I’ve stayed here previously. It’s a comfortable nice place. Check in was very good and a super nice lady. Easy Peasy! Only issue was it was super cold outside. But super hot in the room. Heater set on like 80 and it was 80 in the room. Good thing AC worked as I ran it most of the night to cool the room down. It was comfortable. Beds were great. Clean. All good. Just the room temp should be monitored a little better.

Booked late then read reviews.. was concerned. Arrived had a smooth check in they do charge an additional $50 deposit which is not mentioned until you arrive. Over all everything was good no worries.

Check in took over 30 minutes, which is actually crazy. Area nearby felt sketchy. The couch in the room, which one of us was supposed to sleep in, was SOOOO filthy and gross. There was rust and mold all over the bathroom. Kind of a bummer ...

My room was okay. The pullout bed needed to be updated. The mattress on it was filled with rust that we couldn't use it. Thank goodness the kids decided to stay with family because there wouldn't have been enough room for the amount of people we paid for. The regular bed was comfortable. There were no wash clothes in the bathroom. The young lady at the front desk overnight was not friendly or helpful when I advised her that the TV didn't work. We stood at the desk for 10 minutes while she was at her car, (she could see us standing there) when she finally came in, she advised there were no other available rooms and basically dismissed me as she started working with another customer. The phone in the rooms didn't work either. The days staff was able to resolve the issue and were much friendlier. They advised there was an issue with the phones that they were trying to get fixed. The food was pretty good. Check out when smoothly. I don't know if this would be a hotel I would go to again.

Everything was great, staff was nice, breakfast was good, unfortunately there was no hot water at all when we went to take showers and the heater didn’t work very well either.