皇家廣場飯店-伯明翰機場和國展中心(Royal Square Hotel - NEC & Birmingham Airport)

good，It's quiet, good hygiene, friendly service staff, of course cheap, good experience

Nice and cosy. Perfect for one night. Complimentary bottle of water, soap, shampoo and shower gel.

Possibly the worst night I have ever spent. My fight landed at 1135pm. I chose the hotel because if its proximity to the airport. The room was small but that did not bother me. Late check in available which I appreciated. I fell asleep almost immediately but I did not sleep for long. The bed bugs devoured me through out the night. I left as soon as I could when it was light. I went downstairs and told the man at the front desk. He was very apologetic. My whole body itched for day. I still have scars on my legs and back. Unacceptable

Yohan was very friendly & nothing was too much trouble. Rooms are small but spotless & clean. TV tea & coffee facilities as well as toiletries We had to pay for parking despite being residents, which is a bit off This year due to refurbishment to their restaurant there was only cereal, toast or cold croissants. Juice available but only Nescafé coffee Microwave available too Despite the above, it’s clean, it’s close to NEC Nothing is too much trouble, everyone is helpful & happy. Take always available in near by Marston Green, but hopefully the restaurant will be up & running soon. We liked it overall & booked it again

Distance from NEC and Marston Green with eating places is 10mins, so location is OK. Breakfast of cereals, toast, croissants and fruit with juice and coffee was good. Our double room on the ground floor was acceptable but not sure it was worth the price we paid. The double bed was actually 2 singles pushed together so the mattresses tried to separate throughout the night. The sheets did not fit properly so moved. The top sheet and duvet again did not fit so kept getting a draft through the night. Hot water was tepid until the last morning when it was quite hot. Heating not on in our room on our last night. Definitely not impressed with paying £6 a day for parking on their own land, should have been included in the room price. Unfortunately we will not return to this property

This was our second stay at the Royal Square Hotel after our first stay in February 2023. We came back in 2024 because our first stay was so great. The staff were so friendly it was just a pleasure to be here. Some of the rooms are quite small but so is the price - about a third of the price of other larger hotels nearby so it all felt very fair and great value. One of the few to throw in a free breakfast too. When we were here in 2023 I lost my phone and the man at reception could not do enough to help me get it back again. In the morning he was out flagging a taxi down for us too. When we came back in 2024 we were met again by a cheery friendly face - this year it was Yohan and he was smily and a pleasure to deal with. We paid a little extra for a bigger room and it was great value. I would not hesitate to recommend them and I hope they will always have a room available when we are in Birmingham! : )

Do not stay at this hotel. The room is tiny and there is a pump and some pipe noises that carry on intermittently all night. The shower is broken and does not stay up or stay hot. When I complained the person on the phone did not care. Avoid at any price.