Right when we walked through the door we saw the front lobby was under major construction with the whole place ripped apart, saw dust & dirt everywhere, & paint/chemical odors. Customer service was seriously lacking.. often times no one was at the front desk at all or it would be a long wait for something simple. There was no hot water at 1 point & the heating was messed up as well. Either stayed too hot or too cold. We picked this hotel due to the convenience & close proximity to our main destination yet, wish I had all the details before staying since there's lots of hotels nearby to choose from. Rates were good here though. Wasn't the worst we've stayed in but, far from the best.
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