羅切斯特亨麗埃塔紅屋頂客棧(Red Roof Inn Rochester - Henrietta)

Good hotel in a low price

Pillows/dirty/stained, towels stained. Shower rod barely hanging up, bugs in bathroom. Front desk staff friendly but could not access extra towels etc at our late check in. I would not recommendstaying there

Stayed 2 days, bathroom was not clean. Bathroom lights were not working properly. Room was a bit smelly. Eventhough we stayed 2 night, room cleaners never showed up or cleaned the room at all. Garbage from the room was never picked up till we leave.

The rooms at this property were, to put it succinctly, dirty and unkempt. There were many repairs that needed to be made and the 2 rooms that I had were very dirty.

Les serviettes étaient tâché noir. Les draps était sales, il y avait des insectes écrasés sur les murs. Abat-jour toute tâché et brisé.

Kind front desk

The desk staff were friendly upon arrival . The room had a terrible smell and was quite dirty particularly the floor. There was a small area rug under the beds that was beyond dirty, and the smell was nauseating. I found three baby cockroach crawling on the walls. No bed bugs thankfully . The bedding actually had a clean smell to it.

Check in then check out in seconds room was invested with bugs rug was dirty with stains waiting for refund

The towel that I was given when I stepped out of the shower was dirty. The staff was just okay.