Very inconvenient location, horrible parking situation with inconvenient third party parkade at the back of the property, with no elevator so yes, you need to carry your luggage down the stairs. Terribly disorganized with bunch of pick up trucks parked around the main door. No other hotel in the world allows that - people blocking driveway, need to back up to main road causing potential accident with oncoming traffic. In case of fire, no fire truck will be able to come through!
Indifferent, sad staff. I stayed at Fairmont Lake Louise, this hotel should not be part of this chain.
翻譯