費城福吉谷/普魯士王購物中心萬豪SpringHill飯店(SpringHill Suites Philadelphia Valley Forge/King of Prussia)

After arriving at the hotel very late at night because our car broke down we we’re desperate for a hot shower. Our room had no hot water. I tried calling the front desk but the phone didn’t work so I went downstairs to request a different room with hot water. I was told this was not possible and that maintenance would be called in the morning. I asked why it was not possible and she then told me that if our room had no hot water then the the entire hotel probably had no hot water. This was absolutely not the case as I found out in the morning when I was given another room to shower in. Whoever the overnight person is needs to learn a little more about how to solve guest’s issues. I don’t feel like it was asking too much to have a hot shower in my hotel room regardless of what time of day or night it was. The daytime staff was lovely and very helpful. This will be our last stay at this hotel however. No hot water and rude and unhelpful staff is a dealbreaker for me.

This hotel is a bargain, compared to its competitors in the area. I was visiting Phoenixville, a short ten minute drive away, and in the past had stayed at the Hilton Garden Inn in Oaks, a short distance away. But when I looked at prices for this trip, the Hilton was about $50 more per night. I had never stayed at SpringHill Suites, but was impressed by the many positive reviews and decided to give it a try. It is clean, modern, and with a service staff who are all very friendly and eager to help. It doesn't have a restaurant, but there are countless choices within minutes. It is also a quick 2-3 minute drive to the entrance to Valley Forge National Park, and its visitor's center, so it's very convenient for a morning walk along its walking trails, and to experience its history. All in all, I had a very pleasant experience staying at SpringHill Suites and will stay here again the next time I am in the area.

This property is really tucked away which means its nice and quiet but also easy to miss. The maintenance in the room left something to be desired - towel hook near shower falling out of the wall, deadbolt on door didn't work at all. The counter near the fridge clearly hadn't been wiped down. Overall it was ok but I'm not sure I'd come back.

Quiet, clean, and pretty. Very pleasant staff as well. Food was good at breakfast. No complaints.

The first room we were in had three bugs that I am not sure were roaches or stink bugs. We could only be moved to another room with one bed.

The hotel is ran by an amazing manager who has great staff working alongside to make each guest's experience an amazing one! My family and I loved it.

First floor was very noisy from bar at night to breakfast in the morning. Room designs are odd, bathroom right in front of bed. Just an okay stay for the money spent.

Spent a night while visiting the Philly area. The staff was great. The hotel was hosting a sports group so a lot of children running up and down the halls but only heard them once after 9pm. Our room had a dirty night stand - pizza sauce and drink rings on it. The bathroom was spotless and the linens were clean. Overall a good stay

second time to stay at this property. visiting family in the area so centrally located to everything